Technical Support Assistant - 12 month gap year internship

Internship / Graduate Programs London, United Kingdom


Position at Industrial Light & Magic

Industrial Light & Magic, London are looking to hire a Technical Support Assistant to work a gap year during their Computer Science degree. 

This offers the opportunity to work for a world class operator in the motion picture Vfx/CGI industry.

The roles are suited to individuals who wish to pursue a career in IT Support/Infrastructure/Systems or similar once their degree is completed.

The role consists of a mixture of support tasks, such as;

Support London based employees through a series of actions, either via virtual office or over the telephone to help set up systems or resolve issues, working on a number of open cases at one time and working through problems to completion.
Set up new users' accounts and profiles.
Install and configure computer hardware operating systems and applications, including VFX software such as Maya, Nuke and Photoshop
Support existing IT staff and colleagues in day to day operations.
Carrying out mundane tasks from time to time including some heavy lifting of IT equipment and delivery of computer equipment to individuals or co-locations when required.

Excellent communication skills
Good organisational skills
Enthusiastic self-starter with a ‘can do’ approach, even to mundane tasks
Ability to manage time effectively and continually re-prioritise tasks when required
Team player who will strive to maximise team/department harmony

Technical Skills:
Understanding of computer hardware and software, e.g. Linux, MacOS, Windows,
Familiarity with MSOffice, Googlemail and web browsers
Knowledge of CG software and tools an advantage, but not essential

You will receive:
On the job training and on going support
A professional, fun, relaxed environment
The chance to work for an industry leader
Monthly salary

We are hiring to join the team this August

For more details please apply with your Cv and a short cover letter.

This position is with Lucasfilm Entertainment Company Ltd. LLC, which is part of a business segment we call Industrial Light & Magic. Lucasfilm Entertainment Company Ltd. LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.