Families Together Supervisor

Case Management Services Chicago, IL


Description

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference. 

LSSI is hiring a full-time position for Families Together Impact Team Leader, Monday through Friday. The Impact Team Leader position assists the Families Together program achieve its strategic plan, vision and goals by bringing solutions to the table to support the program implementing the evidence based interventions and in meeting their goals as well as optimizing & simplifying the quality, compliance and data efforts to assist LSSI in becoming a high performing organization. The Impact team’s efforts align most closely to the Core Values of Impact and Excellence to enable LSSI programs, staff, clients and foster parents achieve identified purposes and/or goals.

Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience and licensure.
  • Salary: $63,000-$68,000/Annually.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!
Essential Functions:
  • Supervise, oversee and manage quality improvement process for the Families Together program, including managing data tools, reviewing and analyzing QI data, leading and/or facilitating QI committees and initiatives and reporting on QI data, activities and initiatives, on an as needed basis. Examples of QI activities include tracking tools, client satisfaction surveys, critical incidents, and case reviews.
  • Supervise, oversee, manage and may facilitate the training and staff development needs of the Families Together program, specifically for the 3 evidence-based interventions (KEEP, GenerationsPMTO and TF-CBT) and may write and develop additional training curricula materials as needed.
  • Oversee the training and staff development needs of the Families Together program, in conjunction with the Program Director to ensure that the program interventions are being delivered with fidelity or moving towards fidelity.
  • Oversee and/or manage the program’s data needs, including information maintained in client records, outcomes and other identified metrics, fidelity metrics and other data to track, analyze & report out as well as identifying any trends and/or data to be addressed, on an as needed basis.
  • Oversee and manage networks’ compliance, including development of and implementing new and /or updated procedures, monitoring regulatory changes, facilitating and responding to audit inquiries and plans of correction and facilitating and/or completing regulatory documentation, on an as needed basis.
  • Oversee and manage the accreditation process, including working with and coaching programs on meeting standards, developing/producing evidence and participating in other accreditation-related activities, on an as needed basis.
  • Provide supervision, coaching and direction for the Implementation Specialist and the QA Specialist.
  • Oversee and manage the records management, including records requests, record retention and storage for the service networks, on an as needed basis.
  • Represent LSSI and Families Together in meetings, committees and workgroups with both external and internal groups, as needed.
  • Works collaboratively with team members, network management & other LSSI departments to ensure organizational goals and initiatives are achieved.
  • Proactively keeps abreast of trends, best practices and any anticipated regulatory changes. Takes appropriate action to ensure a high level of excellence and compliance is maintained.
  • Participates in the organization’s Pandemic response efforts to ensure programs maintain operations to the degree possible and staff and clients are safe and protected.
  • Performs other related tasks as needed.

Position Qualifications:

  • Master’s degree. Degree in social work or related human services field is strongly preferred.
  • Child Welfare Employee Licensure (CWEL) preferred.
  • LCSW/LCPC or eligibility for LCSW/LCPC preferred.
  • Minimum of 5 years’ experience in human or social services or other related field.
  • Minimum of 2 years supervisory experience.
  • Becomes certified in KEEP and GenPMTO as a trainer and coach, with a deep understanding of the implementation of the models. Is trained in TF-CBT.
  • Ability to interact positively and professionally with internal and external resources.
  • Ability to work autonomously, effectively manage time and deliver results on time.
  • Ability to assess, interpret, think critically, and creatively to employ effective problem-solving to the organization’s challenges.
  • Must possess a high degree of organizational skills and multi-tasking abilities including the aptitude to prioritize multiple functions and tasks.
  • A strong background in data collection and an understanding of regulatory functions within non-profit settings is preferred.
  • General understanding of the social services landscape in Illinois, such as Foster Care system, Human Services, Medicaid, etc. is strongly preferred.
  • Ability to use and/or adapt to and learn technology-based tools such as pc/computers, software and applications, including EHR’s, collaborative applications, and other job-related tools as well as proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint).
  • Excellent communication and presentation skills, including both oral and written modes.
  • Valid driver’s license required to be able to fulfil travel requirements in the State of Illinois.
  • Access to reliable transportation.
  • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage.
  • The position is an in-person position based in an LSSI office. The position may require visits to other locations, both LSSI or non-LSSI, to facilitate and/or participate in trainings, meetings, audits or site visits. The position works with all service networks, which are located throughout the state. Travel may be required for meetings, trainings, and/or other job-related activities.
  • Valid driver’s license required to be able to fulfil travel requirements in the State of Illinois. Access to reliable transportation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.