SAP Public Sector Delivery Manager (US citizen or Permanent Resident required)

Project Management Waltham, Massachusetts


Description

Responsibilities:

  • Manage, plan and oversee a portfolio of SAP project delivery and operational acceptance of solutions deployed into production;
  • Ensure the adherence of standards and SAP best practices;
  • Maintain regular contact with SAP project managers to assess project progress;
  • Utilize knowledge of defined reference architectures, technology trends and implementation experience to translate business requirements into a system and landscape solution blueprint that represents an end-to-end technical solution;
  • Provide input for the solution road map, integrating multiple disparate processes, and addressing short- and long-term organizational needs;
  • Create documentation and presentations;
  • Ensure changes to SAP are delivered in line with the business standards in terms of development and testing;
  • Ensure changes to dependent applications are viable in SAP;Lead activities during deployments with multiple stakeholders, working with change and release management team;
  • Work closely with Business and IT partners on release scheduling and communication of progress.

 Analytical and Decision Making Responsibilities:

  • Assess service transition risks;
  • Identify and escalate project risks;
  • Translate project deliverables to operational task;
  • Adopt a logical and organized approach to problem resolution;
  • Clearly articulate both problems and proposed solutions;
  • Follow proactive approach to identify issues, present solutions and options;
  • Ability to prioritize personal and team workloads to best meet organizational objectives.

 Supervisory Responsibilities:

  • Directly supervise project staff members in operations and support, and delivery of systems to business and or technical requirements;
  • Coordinate and supervise the daily activities of team members and/or business representatives as appropriate;
  • As appropriate, set priorities for the team to ensure task completion and coordinate work activities with other supervisors;
  • Manage accountability for the performance and results of a team within own discipline or function;
  • Adapt departmental plans and priorities to address resource and operational challenges.

 Qualifications and Experience

  • Strong Public Sector industry knowledge a big plus.
  • Excellent interpersonal, communication, and organizational skills;
  • 10 plus years of experience demonstrating leadership and management experience in SAP project delivery capacity, including remote and off-shored team’s management in Global delivery model;
  • 8 to 10 years in a corporate IT environment;
  • 10 years working with SAP technology and infrastructure planning;
  • 5 years of leadership work experience in a professional services industry, preferred;
  • Excellent knowledge and understanding of Software Development Lifecycle;
  • Demonstrated in-depth knowledge of the IT process competency principles and practices, Project management skills;
  • Willingness to learn and quickly adapt to changing requirements;
  • Significant experience of Service Management, Change and Release Management and Quality Management techniques gained through IT program / project delivery and in an IT support environment;
  • Experience working within multi-location team;
  • Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis;
  • Experience working in large programs of work;
  • Experience leading small teams in project delivery;
  • Excellent experience in client-facing roles within blue chip organizations or Big 4 consulting;
  • Excellent understanding of the customer strategy, services and business processes;
  • Track record of customer focus, based on openness, trust, and delivering on promises;
  • Excellent customer service, written and oral communication and interpersonal skills;
  • Good understanding of structured project management techniques;
  • PMI certification is a plus;
  • Experience working within a multi-cultural environment;
  • Fluent in English with other spoken languages a plus;

 Other Requirements:

  • National and international travel may be required; occasional travel for this job function as a manager, up to 100%;
  • Inclusive and globally aware mindset;
  • Ability to work in a virtual environment across multiple time zones;
  • Flexibility to work non-standard hours in supporting global production systems.

Education:

  • A degree in Computer Science or equivalent or a related discipline; or equivalent work experience

 Certification Requirements:

  • Project management certification is advantageous (PMI/CAPM or PMP, PRINCE2)

LSI Consulting offers a highly competitive salary and bonus structure, along with profit sharing and top notch medical and dental coverage.