Apprentice Controls Service Technician
Description
Position Purpose
As a LONG Apprentice Controls Technician, you will support customers by troubleshooting and programming temperature control systems hardware and software based on customer complaints and concerns, or as identified by Fault Detection & Diagnostics (FDD) software. You will assist other Technicians in performing installation, warranty, emergency, and maintenance service on installed systems.
Benefits
Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.
Pay Range: $20 - $27 per hr. plus potential profit share.
Essential Duties and Responsibilities
To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:
- Help control service Technicians perform calibration and check-out of control systems and ensure that specified sequence of operations and commissioning obligations are met.
- Assist with inspections and assessments of the conditions of control systems for physical damage, wear and tear, and signs of degradation
- Perform preventative maintenance such as cleaning, part replacements, software updates, or system optimizations to minimize the risk of failures and malfunctions
- Aid and educate customers about proper function and upkeep to products
- Effectively communicate with customers to answer questions, inquires and resolve technical issues
- Inform customers about investing into necessary replacements or vital repairs that are key components to devices
- Keep record of all repairs and maintenance and properly reporting issues to the technical supervisor
- Work to become proficient in location specific control software systems.
- Maintain positive attitude and have strong customer service skills
- Enroll in and stay current in the ASP Building Automation Technician Program.
- On-call work may be required on a periodic basis.
- Other duties assigned.
Qualifications
- High School Diploma or GED equivalent.
- Ability to interpret mechanical plans and specifications.
- Ability to handle multiple tasks simultaneously and willingness to accept responsibility and accountability.
- Strong customer service and analytical skills.
- Ability to interact with all levels of personnel to include department managers, project managers, engineers, sales, and controls technicians.
- Ability to legally drive a company vehicle.
- Aptitude for computer systems or mechanical systems.
- Basic programming and troubleshooting skills.
Preferred Qualifications
- Already enrolled in the ASP program.
- 1+ years of tech school.
- Working knowledge of HVAC, control systems, building automation, electrical systems, energy management, engineering, installation, and construction procedures.
- Programming and troubleshooting skill with KMC, Distech, Tridium/Honeywell, and other equivalent systems.
- Computer programming or electronic technical degree.
- No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!
Physical Requirements
- This work may involve standing for extended periods, climbing ladders or scaffolds, and working in tight spaces.
- This position may require lifting to 50 lbs. from floor to countertop and countertop to floor.
- This position may require climbing ladders and the ability to function at heights.
Environment
- Inside and outside work environment
Hazards
- General construction worksite hazards
- High precarious places
Competencies
To perform this position successfully, an individual must display the following qualities.
- LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.
LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.
At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
LONG Building Technologies, Inc. is an Equal Opportunity Employer.