Senior Program Manager, Quality Processes and Systems

Quality Chennai, Tamil Nadu


Description

The Role:

Logitech is looking for a passionate Senior Program Manager for our Global Quality Operations with a strong Lean background, a continuous improvement mindset as well as having a deep desire to continuously simplify and automate systems and processes wherever possible for the benefit of engineering, product management, quality, compliance, manufacturing and other roles and functions across Logitech.  This eventually will contribute to delivering superior Products and Experiences that will delight and excite our customers and consumers.

This role will be accountable for driving company wide programs with significant positive business impact, improving current as well as developing new systems and processes and deploying these across Logitech.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:

  • Drive larger high impact process and system development programs - including elements in our QMS - to completion with a cross functional  program team supporting a large stake holder landscape.

  • Continuously analyze and drive for process and tool/infrastructure consistency and simplicity across all Logitech's functional units and teams with a big focus on the customer (internal and external) and the consumer

  • Drive analysis of  relevant data points from development, manufacturing as well as In-Market phases and  define and implement transparency measures that help the business to improve decision making as well as improve our quality and product portfolio

  • Help inject and drive a continuous improvement mindset and corresponding processes across Logitech, closing the loop between the ‘backend’ and ‘frontend’ of the product creation activity

  • Develop scorecards, metrics and communication strategy and practices

  • Promote and sustain quality and Lean thinking as an element of superior business performance

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

  • Strong and proven project/program management and leadership skills and 7-10 years experience from the high tech industry/consumer electronics or other relevant industries

  • Solid influential skills and ability to cooperate on all organizational levels

  • BIG heart for the Customer and the Consumer with a strong drive to translate consumer language into business value add 

  • Challenging mindset and behavior with an outside in view, that can go against status quo and drive change where needed. Hence the capability to lead and drive change is a strong requirement

  • The ability to Identify and clearly define problems, collect data, establish facts, and draw valid conclusions and corresponding corrective actions is a must

  • Interpret, understand, and deal with abstract complex systems and processes determining simple improvement solutions are traits highly appreciated.

  • Manufacturing Quality and Supplier Quality experience and deep understanding of how these operate as well as the KPIs used for maintaining best in class quality is desired

  • Hands on approach, leading by doing and never afraid of getting ‘muddy hands’

  • Six Sigma, Kaizen or similar education, strong statistical understanding

  • Provides clear and professional communication orally and in writing

  • Ability to work in a collaborative and participative, team oriented environment while having a start-up mindset.

  • Excellent English language skills. 

In addition, below skills are a plus:

  • Certified project management professional  (PMP or similar)

  • Black belt Six Sigma certified

  • Good oral and written Mandarin language skills

Education:

  • Bachelor or Master in Engineering in hardware, software, Computer Science or Manufacturing

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

 “All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”

If you require an accommodation to complete any part of the application  process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 510-713- 4866 for assistance.

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