Regional Benefits Operations Lead (AMR)
As the delivery partner to Total Rewards, the Benefits Operations Lead will support the execution and management of benefits processes and programs throughout the AMR region and will be responsible for the development, implementation & maintenance of benefits processes, knowledge tools & content to drive sustainability & excellence in People & Culture service delivery to support the business. This role will report to the Head of People Services Programs and will be the key partner to the Head of Benefits, AMR & Global Programs in driving continuous improvement across the full remit of benefits initiatives.
Work with the wider People Services team to provide exceptional service to the Centers of Expertise & the business
Partner with Total Rewards to manage vendor relationships, support benefits communications, vendor agreements & KPIs, escalating issues as required
Partner with Total Rewards and vendors to support plan updates
Provide an escalation route for complex queries and issues & manage the regional benefits queue and day to day support (I-9 verification, employee onboarding presentations, legislative updates etc.)
Manage workers compensation claims, long-term illness and other leave of absence impacts.
Manage local immigration requirements in partnership with Global Mobility
Drive annual Open Enrollment cycle in collaboration with Total Rewards & the wider People Services team (plan updates, employee communications and FAQs, LogiLife content, UAT testing)
Identify and coordinate local benefits / wellbeing events/activities/opportunities
Coordinate with People Services Operations to validate vendor invoices and ensure accurate and timely payment
Partner with CoEs and Knowledge Management team to create and maintain Employee Self-Service supports and the P&C knowledge base
Partner with Operations, Total Rewards and IT to identify and implement technical solutions and enhancements
Manage reporting and compliance in line with SOX or other requirements
Partner with Operations to train the team and manage transitions or handoffs
Coordinate with the Program Leads to map and implement process improvements & updates
Manage severance calculations & templates
Educated to Degree level in HR Management, Business or another related field
Strong analytical skills
Good working knowledge of Excel
Demonstrated experience in continuous improvement & project delivery
Strong working knowledge of HR, Payroll & Benefits systems & processes
Minimum 3-5 years post-qualification experience in a broad HR generalist role within a complex multinational environment
Experience in regional Benefits legislations (California specifically) required and broader experience in US based Compensation & Benefits a distinct advantage
Demonstrated ability to build close working relationships with internal & external stakeholders & influence decision making & ownership
Results & quality driven, with a strong service orientation to develop & deliver outstanding work
Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 510-713-4866 for assistance.