Regional Benefits Operations Lead (AMR)

People & Culture Newark, California


As the delivery partner to Total Rewards, the Benefits Operations Lead will support the execution and management of benefits processes and programs throughout the AMR region and will be responsible for the development, implementation & maintenance of benefits processes, knowledge tools & content to drive sustainability & excellence in People & Culture service delivery to support the business. This role will report to the Head of People Services Programs and will be the key partner to the Head of Benefits, AMR & Global Programs in driving continuous improvement across the full remit of benefits initiatives.


Key Responsibilities:

  • Work with the wider People Services team to provide exceptional service to the Centers of Expertise & the business

  • Partner with Total Rewards to manage vendor relationships, support benefits communications, vendor agreements & KPIs, escalating issues as required

  • Partner with Total Rewards and vendors to support plan updates

  • Provide an escalation route for complex queries and issues & manage the regional benefits queue and day to day support (I-9 verification, employee onboarding presentations, legislative updates etc.)

  • Manage workers compensation claims, long-term illness and other leave of absence impacts.

  • Manage local immigration requirements in partnership with Global Mobility

  • Drive annual Open Enrollment cycle in collaboration with Total Rewards & the wider People Services team (plan updates, employee communications and FAQs, LogiLife content, UAT testing)

  • Identify and coordinate local benefits / wellbeing events/activities/opportunities

  • Coordinate with People Services Operations to validate vendor invoices and ensure accurate and  timely payment

  • Partner with CoEs and Knowledge Management team to create and maintain Employee Self-Service supports and the P&C knowledge base

  • Partner with Operations, Total Rewards and IT to identify and implement technical solutions and enhancements 

  • Manage reporting and compliance in line with SOX or other requirements

  • Partner with Operations to train the team and manage transitions or handoffs

  • Coordinate with the Program Leads to map and implement process improvements & updates

  • Manage severance calculations & templates



  • Educated to Degree level in HR Management, Business or another related field

  • Strong analytical skills

  • Good working knowledge of Excel

  • Demonstrated experience in continuous improvement & project delivery

  • Strong working knowledge of HR, Payroll & Benefits systems & processes

  • Minimum 3-5 years post-qualification experience in a broad HR generalist role within a complex multinational environment

  • Experience in regional Benefits legislations (California specifically) required and broader experience in US based Compensation & Benefits a distinct advantage

  • Demonstrated ability to build close working relationships with internal & external stakeholders & influence decision making & ownership

  • Results & quality driven, with a strong service orientation to develop & deliver outstanding work

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 510-713-4866 for assistance.