Analyst, Tableau CRM Analytics

Sales Cork, Ireland


Description

Position at Logitech

We are hiring a BI Analyst specializing in CRM Analytics and Tableau visualization who will join as a critical member of our B2B Systems and Enablement team.  In this role, you will be responsible for ensuring the efficiency and scalability of our Salesforce reporting structures, identifying areas for improvement around our data flows, and building both long term and ad-hoc solutions.

A successful candidate will also embrace the challenge of solving critical business problems and working cross functionally to challenge the status quo.  This is a hands-on data analytics and reporting role where the candidate must be able to conceptualize, build and deliver business solutions.

Your Contribution:

Move fast.  Speak up.  Decide and own.  Drive change.  Exceed customer needs.  These are some of the winning behaviors you will need for success at Logitech.

In this role you will:

  • Translate business requirements into well architected solutions that best leverage the Salesforce Tableau CRM platform

  • Uncover and identify critical KPIs, or Success Metrics and associated insights

  • Design dashboards and reports that will provide data visibility of metrics for leadership, business groups, and the general user population.

  • Maintain TCRM data flows used to drive real time analytics, and recommend opportunities for improvement

  • Ability to look across the entire reporting ecosystem and drive design that meets enterprise standards

  • Create and iterate on solutions and dashboards to empower operational and exploratory analysis

  •  Participate in creating a strong visualization strategy at Logitech, including helping business users to become more analytical and self-sufficient with their data

                                                                                                                                                                  

Key Qualifications:

This is a role requiring specific experience including Tableau CRM/CRM Analytics, SFDC certification, understanding of data structures, modeling and schemas.

  • Proven technical background in BI tools & analytics at a large and/or global organization. Salesforce Einstein Analytics experience is strongly preferred but will consider other candidates with strong technical data architecture (analytics and reporting) with CRM experience.

  • Ability to understand business needs and interpret them into a globally scalable strategy.

  • Strategic thinker who can execute on a roadmap for reporting and analytics within CRM

  • Ability to illuminate “stories” from data with compelling visualization.

 

For consideration, you must bring the following minimum skills and behaviors to our team:

  • Demonstrated knowledge of the enterprise sales motion and the role of technology and an enabler for sales efficiencies

  • Accuracy and attention to detail, high intellectual curiosity and ability to learn new concepts.

  •  Proven self-starter, highly motivated, and entrepreneurial

  • Thrives in a fast-paced, ambiguous work environment.

  • Outstanding verbal and written communication skills

  • Demonstrated success in working with remote teams across multiple geographies.

Education:

  •  BA/BS in a field that emphasizes data analysis and visualization (e.g., computer science, math, engineering, or statistics), or equivalent work experience

  • 3+ years of experience working with data visualization tools (e.g., Tableau)

  • Functional expertise using Einstein discovery and Einstein AI

  • Experience with R, Python, or a similar scripting language, ideal

  • Certification in Einstein/Tableau is desirable

 

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

 “All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”  

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 510-713- 4866 for assistance.

#LI-JO1