OneStream and Hyperion - Support Specialist

Engineering Guindy, Chennai, Tamil Nadu

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Description

Position at Logitech

The Role:

We are looking for a Support Specialist

Your Contribution:

In this role you will:

  • Develop, support and manage the Essbase, DRM & Onestream Applications

  • Proactively build working relationships with the user community to deliver, maintain and enhance application functionality.

  • Develop and modify custom dashboards according to the Users’/Business requirements

  • Develop test scenarios, test scripts for Application enhancements and acceptance testing.

  • Communicate, Coordinate and assist with solving Application issues for the Business users and Development teams

  • Identify areas within the Onestream applications where we can enhance and automate various system processes

  • Monitor production environment and processes to ensure adherence to SLAs

  • Monitor ticket queues and assign tickets to the responsible teams and coordinate / resolve tickets on a timely basis

  • Perform RCA and fix production tickets

  • Manage and maintain all the job schedules and scripts across all environments

  • Manage code migration to QA environment

  • Maintain working relationships with DBOps and SysOps teams to escalate and work on issues on a timely basis

  • Document and maintain current documentation on system processes, data flows and code

  • Understand and adhere to ITGC and SOX controls established for the team

  • Work in shifts as required to provide coverage in respective time zones

Key Qualifications:

  • Bachelors in Engineering

  • Minimum of 1 year of EPM experience (Fresh Engineering graduates from exceptional Universities will be considered in lieu of work experience)

  • Knowledge of / Experience in Onestream Solutions is a big plus

  • Proficient in VB and Powershell scripting and knowledge of Windows .Net architecture

  • Knowledge of Cloud architectures and new technologies is a plus

  • Should have knowledge on Essbase (ASO & BSO) cube analysis, design and maintenance

  • Hands on Experience with Sql and relational databases, shell scripting and MAXL, Windows and Unix Operating Systems

  • Experience in Reconciliation and data analysis across the Consolidation, Planning, etc.,

  • Should understand finance processes and data flows

  • Knowledge of application testing process

  • Knowledge of technical infrastructures, hardware and network environments

  • Strong oral and written communication skills, including presentation skills

  • Proficient in Microsoft office products

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

 “All qualified applicants will receive consideration for employment without regard to race, Age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (510)713- 4866 for assistance.

  #LI-RA1 

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