Sr Manager Customer Supply Chain Collaboration, Europe
The Senior Manager for Customer Supply Chain Collaboration, Europe is a pivotal role working directly with the commercial country organisation, the supply chain teams but also with the supply chain of our key direct retail customers to connect the sales and marketing plans into end to end solutions and improvements. You will be a key member in virtual teams to deliver the ambition of world-class customer service. In this role, you will be responsible for the country collaboration in Europe and driving joint value collaboration. You will be supporting the overall E2E Supply Chain process improvement key focus on metric improvement execution planning.
You will actively manage with your team customer expectations of in-stock and on-shelf-availability, inventory, and promotional activities. You will communicate customer needs and requirements to supply chain partners to facilitate inventory planning and deployment. You will be collaborating with our Commercial Sales Organisation and our Customer to identify demand and supply risks to support business growth. You will focus on analyzing and translating the customer forecast and compare with our business plan, converting input into the demand planning process to drive required adjustments.
This is a 12 month fixed term contract.
The Key Success Factor:
Active partnerships with the external and internal customer but also with your peer group and internal stakeholders such as Sales, Marketing, Finance and Logistics. You will be focusing on customer-centricity.
Quick thinking in identifying operational bottlenecks/challenges and seeks out opportunities to improve processes and increase efficiencies. Tactically develop and support cost savings initiatives to drive continuous improvement of key supply chain metrics - cost, service, inventory and cycle time.
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviours you’ll need for success at Logitech.
Lead and manage the CSC Commercial Collaboration team to cultivate an environment that encourages maximum productivity and effectiveness to achieve agreed Team Strategy and Targets.
Act as a liaison between Supply Chain Departments and the European Commercial Organization to reach aligned business goals. Act as point of escalation for Supply Chain Queries for Commercial Markets.
Create, drive and deliver the joint value collaboration agenda with our Key Strategic Customers across Europe.
Track, support and present Commercial Sales Progress, Gross Revenue, Channel Inventory Levels, On-Shelf Availability and other KPIs to European Supply Chain and Commercial Organisation.
Responsible for creating and managing Key Strategic Supply Chain Projects (Cost- & Time-Saving Projects, CIPs).
For consideration, you must bring the following minimum skills and behaviours to our team:
10+ years experience in supply chain management preferably in the consumer electronics industry
Proven planning, analytical, presentation, and execution skills
Must be proficient in reading and writing in English, other languages are desirable
Proven experience within European business environments
Comfortable in Excel and/or Tableau skills
Customer, market, channel knowledge and experience preferred
Demonstrate decision-making ability in face of uncertain or incomplete information
Ability to multitask and prioritize work while keeping outstanding attention to detail
Analytical skills including data evaluation, identification, solution development and implementation
Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative
Social perceptiveness and communication skills both verbally and in writing
Ability to build strong relationships, both internally and externally to team
Influencing and collaborative skills across various levels in the organization
In addition, preferable skills and behaviours include:
Excellent service mindset
Excellent communications skills and judgement
Bachelor's Degree in Business, Operations Management, Supply Chain Management, Engineering or similar discipline
Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.
“All qualified applicants will receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”