Customer Supply Chain, Senior Planner

Supply Chain Nijmegen, Netherlands


Position at Logitech

The Role:

The Customer Supply Chain (CSC) Senior Planner reports to the Head of Customer Supply Chain, Commercial Collaboration Europe. In this role you will be driving the joint value collaboration with not only the key stakeholders from our commercial organisation, but also the direct retailers and local distributors to support the growth of our key european markets.

You will establish and lead Customer Sales and Operations Execution, collaborating with the Commercial Teams and Country Key Stakeholders to minimise channel imbalance, enable improved inventory levels, minimise out of stock risks as well as improve KPI performance. Tactically develop and support cost savings initiatives to drive continuous improvement of key supply chain metrics - cost, service, inventory and cycle time.

The Key Success Factor:

Active partnerships with our local focus Customers, Demand Planning and key collaborative business partnerships with our external and internal customers such as Sales, Marketing and Finance focusing on customer centricity. Engage sales functions internally and externally into improved joint forecast accuracy and alignment.

Quick thinking in identifying operational bottlenecks/challenges and seeks out opportunities to improve processes and increase efficiencies. 

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:

  • Support the overall customer E2E Supply Chain process through joint business planning, exceptional collaboration and communication with our key markets and key customers.

  • Participate in the weekly CSC calls with Logitech’s key markets & Commercial Teams as well as Strategic Customers to provide SC updates and risks.

  • Lead weekly Sales and Operations Execution (S&OE) meetings on market level with key country representatives.

  • Drive clean and healthy sales channels to meet sales targets and reduce channel aging stock. Manage and track country sell-in and sell-through forecast to balance channel inventory.

  • Analyse and understand our partner’s forecasting algorithm and engage further sales functions internally and externally to improve joint forecast accuracy. Establish an aligned plan providing inputs into the Demand Plan to support Commercial team overall financial targets. 

  • Coordinate and manage large and incremental country events, sales uplift, actively manage country PiPo processes and provide regular supply chain updates to the team.

  • Commit to clean order management relative to ensuring accuracy of delivery dates, pricing, fulfilment and execution.

  • Engage with our Strategic Partners and CSC team to improve and automate capabilities (tools/ processes) and drive supply chain efficiencies.

  • Must be able to fluidly address supply chain issues, drive root-cause analysis initiatives, identify & review strategic KPI’s and deliver on agreed upon commitments.

  • Must be committed to continuous improvement as a philosophy and driver of actions.

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

  • 5-7 years experience in supply chain management preferably in consumer electronics industry

  • Proven planning, analytical, presentation, and execution skills

  • Must be proficient in reading and writing in English, other languages are desirable

  • Strong in Excel and / or Tableau skills

  • Customer, market, channel knowledge and experience preferred

  • Demonstrate decision making ability facing uncertain or incomplete information

  • Ability to multitask and prioritize work while keeping outstanding attention to detail

  • Self-motivated and goal oriented, with a positive proactive attitude and a high degree of initiative

  • Social perceptiveness and communication skills both verbally and in writing

In addition, preferable skills and behaviors include:

  • Excellent service mindset

  • Good communications skills and judgement

  • Growth mindset


Bachelor's Degree in Business, Operations Management, Supply Chain Management, Engineering or similar discipline

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 510-713- 4866 for assistance.