NPI Operations Program Manager

Project Management Newark, California


Position at Logitech

The Team
NPI Operations team supports end-to-end new product launches with established Playbook Process.  The spectrum is on coordination for launch readiness, and focus on operations risk reporting with mitigation plan. Team’s functional scope ranges from early design engagement, driving DFx, connecting cross-functions (who to do what when), to hit CSX target (Cost, Schedule, eXperience).

The Role
The NPI Operations Program Manager is the primary Operations interface to cross-functional teams (BG, Engineering, Marketing, Planning, Regions), as well as the steward within operations for best NPI practices from cost and execution perspective.  Key focus is to guard launch schedule via risk management, scenario planning, synergizing functions, and preventing ball-drops during handoffs.  We are seeking an OPS PM with experience in new product introduction, program management, cross-functional coordination, process development/ training, and operations.

Job Summary

Align cross-functions for timely new product launches with established Process and deliverables.
Report risks and escalate for support of mitigation plan.


  • Manage Operations Strategic Programs per assignment

  • On assigned NPIs, report challenges/risks and resonate with stakeholders to:

    • Achieve on-time launch and improve time-to-market

    • Maintain source data for NPI KPI

    • Continuously improve processes and remove muda

    • Facilitate operations readiness on all upstream deliverables

    • Identify and mitigate operational risks

    • Smooth out yield and ramp via rigor of milestone requirements and DFx

  • Playbook training and Product Launch Center navigation

  • Administrate Product Launch Center as source of truth for schedule, tasks, compliance, finance, and documents

  • Be the escalation point of Operations for cross-functional alignment

  • Be the window for BG feedbacks on feasibility of operation model and organize discussions to resolution

  • Guard NPI processes with structure and flexibility

  • Kickoff NPI setup in PLC and escort through entire launch

  • Report NPI high-level risks

  • Facilitate NPI post-completion for lessons learned


  • Bachelor’s degree in Mechanical Engineering, Business Administration, Supply Chain Management, or other majors. PMP Credential is a plus

  • 5+ years NPI Operations program management in consumer electronics products

  • Advanced user of project management tools, MS project, Viewpath

  • Proven ability to influence and drive changes

  • Willing to strive through ambiguous project status to clarity with guidance

  • Proven ability to practice out-of-box within structured framework

  • General knowledge on cross-functional areas affecting New Product: engineering, BOM structure/ cost, compliance, go-to-market

  • General knowledge on key operation milestones, EVT, DVT, PVT

  • Good knowledge on operational areas: sourcing, supply chain, manufacturing, demand/supply planning

  • Excellent skills in logical thinking, quantitative analyses, and problem solving

  • Excellent verbal/written communication and coordination skills

  • Highly result-driven, self-motivated, and passionate