UX Manager, Design Ops

Design and Marketing Newark, California

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Description

Position at Logitech

The UX Manager, Design Ops will be leading a team of designers to optimize our ecommerce websites, improve processes, and manage our design system. The UX Design Ops team is a critical group that sits within the User Experience team of the Global Marketing & Communications, Direct to Consumer organization. This role will report directly to the Sr. Manager of the User Experience team, and work closely with cross-functional teams to help drive key strategic initiatives that impact at scale. 

The ideal candidate for this role should be passionate about customer centric experiences, inclusive design, be an effective communicator, and know how to empower their team to produce brilliant work. They will spend quality time with the design teams in Figma, mentoring visual and interaction designers, as we work towards upleveling our web experiences. 

RESPONSIBILITIES

Leadership

  • Communicate designs and ideas clearly, with a strategic lens that fulfills business objectives and KPIs

  • Optimize designs through data driven decision making, analytics, and user testing, to build exceptional design solutions at scale

  • Manage the design and development of the design system, pattern library, onboarding documentation, processes and other resources

Management

  • Inspire, motivate, and develop a team culture that is inclusive, supportive, and that allows everyone to thrive

  • Coach the team to deliver quality work, promoting continual creative improvement, and actively contributes to a culture of excellence

  • Manage resources for projects, aligning business needs with each individual’s growth goals and strengths

Administration

  • Plant new relationships and maintain existing ones with teams across our organization and the company

  • Be the ambassador of UX and strategy, overseeing all explorations for our multi-brand checkout, My Account, and ecommerce functionality

  • Partner with the Strategy team, UX Design teams, Research, and Optimization to define and execute on the team’s strategy and process 

MUST HAVE

  • Online portfolio showcasing web related projects (ecommerce experience is an attractive plus for this position)

  • Six (6) years minimum experience as a interaction designer, UX designer, and/or design ops role (can be a combination of)

  • Two (2) years minimum experience as a design ops manager, UX manager, creative director, art director or other related leadership role

BASIC QUALIFICATIONS

The candidate should have significant professional experience in interaction design, user experience design, and/or design ops, and demonstrate the following:

  • Strong working knowledge of user-centered design and the creative process

  • In-depth understanding of designing for responsive web, components, patterns, and design systems

  • Experience improving the customer journey and user experience, while optimizing ecommerce websites based on determined KPIs

  • Advanced experience using Figma for designing, prototyping, systems/templates, handoff, collaborating, and conducting reviews

  • Excellent communication and presentation skills to all types of audiences (creative, technical, marketers, stakeholders, and leadership)

  • Strong ability to prioritize work and resources across short and long-term business needs, budgets, and schedules

  • A sense of humor, with an open and curious mind

NICE TO HAVE

  • Knowledge of Adobe Experience Manager (AEM), Userzoom, Contentsquare, Adobe Analytics, Adobe Target, Audience Library, and/or Customer Attributes

  • Understanding of SEO and accessibility standards

  • Basic knowledge of HTML/CSS, knowledge of ReactJS would be a bonus

  • Experience with agile development

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application  process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-510-713- 4866 for assistance.

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