Director Customer Supply Chain, Europe

Supply Chain Nijmegen, Netherlands


Description

Position at Logitech

The Role:

This role will lead the Customer Supply Chain Europe organisation and operationalise global fulfilment strategies in Europe. The individual will bring passion into the role and push boundaries to translate commercial challenges into distribution and supply chain solutions to provide world-class service to our retail and distribution customers. 

The role is to lead the Customer Supply Chain Europe Organisation reporting directly to the head of global customer supply chain. You will be part of the global customer supply chain leadership and shaping the future of fulfilment and customer service of Logitech. Your team is partnering with the commercial organisation to enable growth and scalability with world-class supply chain solutions. You will drive Supply Chain and Customer collaboration maximising service, end to end efficiencies, sales and operations execution (S&OE), and alignment on policies and procedures to gain full potential from our top tier customers.  The person must have a strong analytical background and be capable of providing meaningful and actionable information utilizing structured and unstructured data. This is a high visibility role that transcends the organization, using data and commercial intelligence to build a strategic plan for sustained revenue growth. This position is based in Europe. We are looking for ‘A’ players with a thirst for challenges and a passion for delivering record-breaking results. You should be comfortable working with a small, nimble and passionate team in a fast-paced industry. If you’re interested in breaking new ground in supply chain, we want to hear from you!

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviours you’ll need for success at Logitech. Your value adds to the business are:

  • Provide strategic guidance that tied corporate strategies and business goals of key customers.

  • Adapt to marketplace dynamics and course-correct in order to achieve business goals.

  • Manage strategic supply chain partnerships with the company’s key customers (distribution, direct retail) and supply chain leadership teams.

  • Responsible for working with key functions to implement supply chain practices and policies for customers.

  • Lead customer collaboration activities to strengthen the working relationship with key partners (internal, external).

  • Track, report and improve key supply chain KPIs for customers, and implementing process improvement strategies when KPIs are not met.

  • Lead a customer supply chain team in a diversified market environment. Coach and lead the team to achieve business goals.

  • Ensure continuous in-time and in-full NPI launches to support business growth.

  • Lead the local S&OE cycle process.

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviours to our team:

  • more than 12 years prior work experience in supply chain with experience in leadership roles.

  • an enthusiastic leader with the drive to create best in class teams, processes and tools. 

  • excellent analytical skills with an ability to translate these into solutions.

  • Demonstrate decision-making ability in spite of uncertain or incomplete information.

  • multitask and prioritize work with keeping outstanding attention to detail.

  • Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative.

  • Social perceptiveness and communication skills both verbally and in writing.

  • Ability to build strong relationships both internally and externally.

  • CIP mindset with a focus on improving customer service.

  • Good communications skills and ability to exercise good judgment.

  • The position is based Europe.

Education:

  • Master’s Degree in Business, Operations Management, Supply Chain Management, Engineering or similar discipline;

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

 “All qualified applicants will receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability."

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