VC Solutions Analyst
Reporting to the Head of Video Collaboration (VC) & B2B IT Acceleration, the VC/B2B Specialist will support the team with IT Administration and an in depth knowledge of System Administration, Platform Management and IT Tools.
The VC/B2B specialist will work closely with EEPS (Employee Experience and Productivity Services) , Platform Services, Business Group (BG) Teams and Customer Services teams.
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:
Manage and maintain demo environments for our VC/B2B Sales Teams
Assist Sales teams in demonstrations and customer engagements
Provide Technical guidance to teams on system integration, deployment and management from an IT Administrator perspective.
Work with Internal VC/Telecom team to deploy and maintain the Logitech VC Meeting Rooms
Work with Video Collaboration Business Group to test new products and troubleshoot issues
Act as a technical escalation point for VC/B2B sales & presales, CX Teams and product teams
For consideration, you must bring the following minimum skills and behaviors to our team:
Strong Software and OS Knowledge
Windows Troubleshooting skills
Experience with Zoom, Google and O365 admin
Strong Knowledge of Azure, Active Directory , InTune and Similar Tools
Good hardware install, cabling and troubleshooting knowledge
Strong troubleshooting skills, bug finding, and resolution
Good awareness of various VC Tools, Skype/Teams, Zoom, Hangouts, Webex etc
Great communication skills, comfortable working across multiple teams of varying technical skills
Fluent in English and Mandarin
4 Year Degree or Equivalent Experience
Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.
“All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”