Firmware / Software QA Engineer

Engineering Hsinchu, Taiwan


Position at Logitech

The Role:
The FW/SW Quality Engineer is responsible for creating and executing tests against our family of video collaboration products and being able to distinguish between Hardware failures, Firmware failures, issues coming from  the Host, or network environment.

Your Contribution: 
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Blue Microphone. In this role you will: 
• Extract and create Firmware Test Plan by reviewing marketing document (PRD) and update it during the course of project. This test plan can be PC/MAC related or iOS/Android, etc.
• Execute tests and able to distinguish between Hardware failures, Firmware failures, problems coming for the Host, or network environment.
• Set up test systems to support various audio/video applications, and to recommend areas of improvements and enhancements.
• Organize and track in details, the products and the associated status of the tests.
• Being flexible and able to support and handle recurring trial runs, along with multiple projects being executed close together.
• Work with the Production Line to solve issues, and debug failures based on what has been reported.
• Reproduce issues reported by the field, or as needed during product release and regression.
• Work directly with team members overseas

Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
• Experience with automation and scripting on PC and MAC: Perl, Python, Selenium, Jenkins. Comfortable and knowledgeable of using line commands and scripting to debug and gather information from Linux operating systems.
• Experience with embedded Android testing, not just executing tests, but creating the necessary tests..
• Experience with cloud based testing and automation, using Selenium, Restful APIs, and Java.
• Comfortable
 setting up and have had exposure to the following environments, knowing how to setup and run general tests that require coverage and understanding around creating and setting up images for PC, MAC, Linux, Chromeboxes,
• USB Certification, network considerations (Latency, jittery, packet loss), in order to validate, verify and regress video and audio issues.
• Experience testing not only the UI, but all the activities that occur behind the scenes as data travels to cloud and back.
• Experience with testing and ensuring security protocols are in place.
• Have a great understanding of functional and design patterns with a focus on performance, security and scalability.
• With limited supervision able to create test cases, enhance test cases, and execute them.
• Familiar with test case management like JIRA and Zephyr including but not limited to creating suites, reports, not just executing tests. Comfortable using JIRA, as well as setting up projects, creating reports and appropriate.
• Proven track record of testing HW peripheral like cameras, webcam, audio speakerphones on PC;s. MAC’s, and mobile devices, and being able to report and gather important information to debug and pass on to Development.
• Familiar with using general mobile device to interact with devices via Bluetooth, NFC, WiFi, and using mobile applications to interact with our devices.
• Proven track record of testing both software application on PC;s. MAC’s, and mobile devices, and being able to report and gather important information to debug and pass on to Development
• Comfortable interacting and working directly with Development, Program Management,  to get the necessary support regarding key deliverables and interacting with them in an effort to resolve issues quickly and efficiently
• Not afraid to take chances and being able to justify why?

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we're small and flexible enough for every person to take initiative and make things happen. But we're big enough in our portfolio, and reach, for those actions to have a global impact. That's a pretty sweet spot to be in and we're always striving to keep it that way.

“All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”