Technical Program Manager, Video Collaboration

Project Management Offsite US, California


Description

Program Manager 

As a Technical Program Manager you are responsible for coordinating the various solutions architecture team engagements – both internal and external – to deliver a globally consistent experience to our multiple stakeholders. This role is responsible for documenting rules of engagement, processes and project management of different aspects of the team’s input into the business across different functions like GVCC sales operations, IT, video collaboration business group (VCBG), marketing and the channel. There are multiple tools integration and improvements that are required involving the solutions architecture teams around business aspects of customer proof of concept (CPoC), executive briefing centers/customer experience centers (EBG/CxC), features and technology advisory input to the VCBG, input and participation at customer/partner, conferences, etc.

The successful candidate will be responsible for managing the project plans, proactively mitigating risks including timelines with other program management stakeholders in GVCC (including sales operations), VCBG and IT. 

Responsibilities 

  • Work with business and customer stakeholders to define project objectives and requirements

  • Prioritize requirements and define scope to meet multi stakeholder needs in a timely manner given available resources

  • Develop, maintain, and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services, including: implementation plan, project schedule, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies

  • Partner with internal and external development teams to deliver on time and with the quality required

  • Partner with GVCC sales operations to identify areas in need of improvement to increase customer satisfaction and reduce support requests

  • Anticipate issues, and formulate solutions to allow for expedited  project delivery

  • Assume responsibility and drive ownership for issues resolution

  • Create and maintain scorecards to track internal partners performance e.g. IT team

  • Accountable for on time product delivery, product quality, cost, and operations

 

Qualifications

  • 5+ years of Program Management or Technical Product Management experience in a technology-oriented organization

  • Project Management Professional (PMP) certification preferred

  • Proven track record of successfully launching B2B technology products and services with geographically distributed teams in multi-vendor environments

  • Strong project management skills with the ability to track and deliver multiple projects simultaneously

  • Demonstrated ability to think creatively and strategically when managing multiple stakeholders and solving problems

  • Excellent interpersonal skills and ability to communicate effectively with both a technical and non-technical audience

  • Experience with Agile methodologies

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 510-713-4866 for assistance.

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