Description

• Establishing scalable and reliable platform engineering capabilities that improve developer velocity without sacrificing governance or operational integrity.
• Standardizing CI/CD, observability, deployment traceability, and operational controls across engineering organizations
• Improving production reliability, incident response effectiveness, and operational transparency
• Reducing deployment risk through automation, validation, and platform-enforced engineering standards
• Building internal platforms that are consumable, scalable, secure, and treated as products.
• Creating clear operational accountability through measurable reliability objectives, telemetry standards, and runtime visibility
• Enabling engineering teams to move faster while maintaining consistent enterprise standards
• Platform & Infrastructure Leadership:
• Define and execute the long-term strategy for platform engineering, DevOps, and reliability.
• Design and evolve scalable, secure, resilient, and operable platform architectures.
• Establish internal platforms as productized capabilities with defined roadmaps, SLAs, adoption metrics, and operational standards.
• Define enterprise-wide standards for deployment automation, observability, runtime traceability, and infrastructure governance.
• Drive consistency across cloud, containers, and deployment ecosystems while enabling appropriate team autonomy.
• DevOps & Engineering Enablement:
• Lead CI/CD strategy, automation, and engineering enablement initiatives across the organization.
• Establish best practices for infrastructure-as-code, configuration management, release governance, and environment consistency.
• Implement platform guardrails and automated controls that reduce operational variance without unnecessarily slowing engineering delivery.
• Ensure deployment pipelines support:, automated quality enforcement, artifact traceability and immutability, release validation, reproducible deployments and operational auditability.
• Drive standardization across heterogeneous tooling ecosystems while remaining technology-flexible where appropriate.
• Site Reliability Engineering:
• Lead the maturity and adoption of SRE principles and operational excellence practices.
• Define and operationalize SLIs, SLOs, error budgets, and incident management standards.
• Improve availability, scalability, performance, and resiliency across production systems.
• Establish standardized telemetry and distributed tracing practices across services and infrastructure.
• Ensure operational visibility supports rapid root-cause analysis and production recovery.
• Drive post-incident learning through blameless postmortems and systemic corrective actions.
• Reliability, Security & Compliance:
• Ensure platform capabilities meet enterprise security, compliance, and regulatory expectations.
• Build reliability, operational governance, and security into platform design by default.
• Partner closely with security, compliance, architecture, and engineering leadership teams
• Establish software supply chain governance practices, including deployment traceability, artifact lineage, and auditability.
• Improve operational transparency through standardized runtime metadata and observability practices.
• Organizational & Technical Leadership:
• Lead, mentor, and scale high-performing platform engineering, DevOps, and SRE teams.
• Establish a culture of operational ownership, engineering accountability, and continuous improvement.
• Balance developer productivity with platform governance and enterprise reliability requirements
• Influence engineering strategy and technical direction across organizational boundaries.
• Partner with executive leadership to align platform investments with business objectives, delivery goals, and operational risk management.
• Hands-On Technical Expectations:
• Candidates should demonstrate prior ownership and implementation experience in several of the following areas within production-scale environments:
• CI/CD & Release Engineering:
• Designing and governing enterprise CI/CD platforms and deployment automation strategies
• Implementing automated quality gates and release validation processes using modern CI/CD tooling
• Establishing end-to-end deployment traceability across source control, build, release, and runtime environments
• Managing artifact integrity, versioning, and immutable deployment practices
• Supporting complex or heterogeneous tooling ecosystems across engineering organizations
• Observability & Distributed Systems:
• Implementing enterprise observability strategies across distributed systems
• Establishing standardized telemetry practices using OpenTelemetry or equivalent technologies
• Implementing logs, metrics, traces, and correlation strategies that support effective production diagnostics.
• Integrating deployment and runtime metadata into observability workflows for operational analysis
• Platform & Container Engineering:
• Designing standardized containers and runtime strategies at organizational scale
• Establishing secure and maintainable image lifecycle practices
• Implementing environment consistency and operational standards across SDLC stages
• Designing reusable platform capabilities that reduce duplication and operational inconsistency.
• Production Reliability & Operational Engineering:
• Diagnosing and resolving complex production failures across application, infrastructure, and dependency layers
• Implementing resiliency and failure-handling patterns within distributed systems
• Improving operational recovery, incident response maturity, and service reliability
• Driving systemic operational improvements based on production learnings and reliability metrics.
• Signals This Role May Not Be the Right Fit: This role is likely not a fit for candidates whose experience is primarily limited to:
• Operating tools without ownership of platform standards, governance, or engineering enforcement models
• Managing teams without direct involvement in architecture, implementation guidance, or operational decision-making
• Reliance on manual operational controls in place of automated engineering governance
• Limited exposure to distributed systems reliability, observability, or production-scale operational troubleshooting
• Observability practices focused only on logging without broader telemetry and correlation strategies.
• Limited experience balancing engineering autonomy with enterprise operational standards

• 10+ years of engineering experience with deep expertise in platform engineering, cloud infrastructure, DevOps, SRE, or distributed systems
• Proven experience leading platform engineering, DevOps, infrastructure, or reliability organizations at scale
• Strong understanding of modern cloud and infrastructure ecosystems (AWS, Azure, GCP, or equivalent)
• Deep knowledge of distributed systems, operational engineering, automation, and reliability practices
• Demonstrated ability to operate effectively at both strategic and deeply technical levels.
• Strong executive communication, organizational leadership, and cross-functional influence skills
• Experience driving enterprise engineering standardization and operational maturity initiatives preferred.

• Competitive compensation package based on experience, skillset and overall fit for #TeamloanDepot.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive
• Work with other passionate, purposeful, and customer-centric people
• Extensive internal growth and professional development opportunities including tuition reimbursement
• Comprehensive benefits package including Medical/Dental/Vision
• Wellness program to support both mental and physical health
• Generous paid time off for both exempt and non-exempt positions