Description

• Responsible for a pipeline of a large volume of complex loans. Prioritizes loans in a timely and efficient manner and prepares CD by following established loanDepot procedures as published in KnowledgeDepot.
• Manages pipeline by following communication flowcharts, communicating current status of loans requiring corrections and updates, and partnering with operational /sales partners to provide successful resolutions. Ensures loans are handled efficiently, independently and with minimal error.
• Provides support to closers and/or junior closers and other team members by providing mentorship, assisting with problem solving to resolve escalated issues.
• Collaborates with title/escrow companies to balance fees, route CDs to appropriate parties, and issue CDs to borrowers upon approval.
• Follows established procedures and meets turn times in SLA, ensuring collaboration with title and quality/accuracy of all documents; escalates issues as necessary. Communicates changes effectively and regularly with teammates and management.
• Prepares documents by following established procedures published in KnowledgeDepot for both Wet and Dry funding states.
• Promptly replies to emails, stays updated on all process/system changes, and ensures CDs or document packages have been sent daily. Adheres to fluctuating CD/ Funding processing minimums as set by management.
• Ensures files and documents meet company, investor, and compliance requirements; confirms that documents are drawn and CDs and funding are within posted turn times and consistently meet deadlines.
• Verifies several aspects of the documentation and process including, but not limited to: property addresses, wire information for funding, information on insurance policies, all fees, impound and MI.
• Coordinates and communicates with sales, broker, account management and underwriting department in order to correct and complete files.
• Develops in-depth knowledge of entire loan life cycle in order to fully understand implication of the work of the closing function. Gains proficiency with the document management system.
• Accurately files documents and information in the system and ensures all information is complete and accurate. Uses checklists and other job aides as necessary to accurately complete all required information.
• Confirms, verifies and orders funding wire, ensuring timely disbursement. Reviews fully executed closing documents for disbursement; follows established procedures for both Wet and Dry states.
• Performs other duties and projects as assigned.

• High School degree or equivalent required.
• Minimum of five (5) + years of closing experience

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.