Production Sales Manager

Centralized Purchase Sales | Southfield, Michigan


Description

Position at loanDepot

The Production Sales Manager is responsible for driving sales growth and maintaining a high level of loan production within the organization. This individual will manage a team of purchase loan officers or mortgage professionals, ensuring they meet and exceed sales goals while adhering to company policies and industry regulations.

Key Responsibilities:

  1. Sales Leadership:
    • Lead and mentor a team of loan officers to meet or exceed individual and team sales goals.
    • Provide coaching, training, and ongoing development to ensure the team is equipped with the necessary skills and knowledge to succeed.
    • Develop and implement effective sales strategies to drive business growth and market penetration.
  2. Production Oversight:
    • Monitor loan volume, pipeline, and key performance indicators (KPIs) to ensure production targets are met.
    • Track and manage loan officers’ progress, providing regular feedback and support as needed.
    • Collaborate with underwriting, processing, and closing teams to ensure timely and accurate loan processing.
  3. Business Development:
    • Identify new business opportunities and build relationships with real estate agents, builders, and other referral partners.
    • Stay current with market trends, products, and competitive landscape to ensure the company’s offerings remain attractive.
    • Represent the company at industry events, networking functions, and community activities.
  4. Compliance and Risk Management:
    • Ensure all loan production is in compliance with federal, state, and local regulations, as well as company policies.
    • Address any regulatory issues, complaints, or concerns related to loan production or sales processes.
    • Work closely with legal and compliance teams to ensure all sales practices are ethical and compliant.
  5. Reporting and Analysis:
    • Generate and analyze production reports to evaluate team performance, identify areas for improvement, and develop corrective action plans.
    • Provide regular updates to senior leadership on production metrics and business outcomes.
  6. Customer Relationship Management:
    • Maintain strong relationships with clients and referral sources, ensuring a high level of customer satisfaction.
    • Assist in resolving any escalated issues or customer concerns.

Skills and Qualifications:

  • Education: Bachelor’s degree in business, finance, or a related field (preferred).
  • Experience: Minimum of 5-7 years in mortgage sales with at least 2-3 years in a leadership role.
  • Knowledge: Strong understanding of mortgage products, underwriting guidelines, and industry regulations.
  • Sales Ability: Proven track record of achieving sales targets and driving business growth.
  • Leadership: Excellent leadership, coaching, and team management skills.
  • Communication: Strong verbal and written communication skills.
  • Technical Skills: Proficiency in mortgage loan origination software (LOS) and Microsoft Office Suite.

Working Conditions:

  • Full-time position, typically working Monday through Friday with occasional evening or weekend work based on client or team needs.

Compensation:

  • Competitive salary with performance-based incentives or commission structure.
  • Benefits may include healthcare, retirement plans, and professional development opportunities.
This job description gives a general overview, and specific responsibilities or requirements may vary based on the company’s structure and objectives.