Description

• Actively supports and promotes loanDepot’s core values, statement of purpose, strategies, and reward compensation model.
• Responsible for understanding and complying with best practices.
• Works in conjunction with Human Resources and Recruiting departments to deliver new hire, on-boarding, and ongoing training of employees.
• Responsible for the design, implementation, evaluation, and ongoing maintenance of classroom and online training solutions.  
• Conducts front-end analysis to determine user needs and assess performance gaps.
• Determines and implements best delivery methods and approaches for materials.
• Interfaces with employees and managers to assure on time delivery and accuracy of materials.
• Delivers high-quality online and paper-based materials including slides, participant guides, instructor guides and assessments.
• Responsible for the enrollment, tracking and reporting process for each class.
• Maintains existing materials to ensure they are in-line and up-to-date with operational processes, systems, and products.
• Partners with a variety of subject matter experts to identify training needs, content, and content updates.
• Measures the effectiveness of training and education solutions.
• Makes recommendations to continuously improve internal processes, standards, and training solutions.
• Maintains knowledge of current training techniques: researches new/better ways to promote the internal training.
• Responsible for using integrity when using the performance review system.
• Other essential duties as may be assigned by the supervisor.

• Past Mortgage Underwriting Training content creation experience required.
• Past Mortgage Underwriting Training Facilitation experience required.
• Two or more years’ experience in design and development of training materials or background in adult education, classroom delivery or training field is required.
• Must have excellent presentation skills and the ability to use multimedia effectively in a presentation or through online delivery.
• MS Office Products required and ability to master other various software programs and databases.
• Knowledge of regulations and banking products is preferred.
• Bachelor’s degree in related field or 5 years equivalent work experience in Banking/Mortgage. 

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $60,000 and $100,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location. 

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.