Description

• Utilizes thorough knowledge of all the company’s servicing practices including, but not limited to, collections practices, loss mitigation, bankruptcy and foreclosure.
• Serves as subject matter expert to represent loanDepot in cases requiring a Corporate Representative including, but not limited to, foreclosure cases and for loanDepot’s internal legal department.
• Specializes in the management of a portfolio of foreclosure cases including, but not limited to, contested foreclosures, title claims, title resolution, probate or condemned properties.
• Partners with the loanDepot Foreclosure counsel to determine a resolution that is in the best interest of the company, investor, and customer, while remaining compliant with investor guidelines.
• Participates in hearings, including but not limited to, teleconferences, Zoom hearings, in-person hearings as well as preparation meetings with loanDepot counsel to provide expert analysis into the company’s servicing and origination processes.
• Maintains and attends a schedule of hearings, court appearances and conferences based on case requirements.
• Monitors changes in statutory, regulatory, investor and insurer guidelines and requirements.
• Monitors foreclosure matters and responds to vendor intercoms to complete foreclosures timely.
• Maintains communication with all business units, most notably: Loss Mitigation, Default Services, General Counsel, attorneys and provide feedback to root cause errors that caused any litigation against loanDepot.
• Reviews items that must be escalated to legal and proper departments in a timely manner.
• Monitors monthly, weekly and daily exception reports to ensure accuracy of production.
• Strives to achieve the highest net recovery possible by minimizing the expense of management, ensuring effective timeline management.
• Performs other duties and projects assigned.

• Bachelor’s Degree preferred, and a minimum of five (5) + years of related work experience.
• Minimum of five (5) + years of experience in the Mortgage Servicing industry preferred.
• Minimum of two (2) + years’ experience and shown proficiency in Black Knight Financial Services (MSP/BKFS) and LoanSphere servicing systems preferred.
• Extensive experience in origination and servicing, specifically in the Foreclosure process.
• Travel 50% of time is required.
• Knowledge of audit and oversight protocol.
• Knowledge of 1st lien, 2nd lien and HELOC Foreclosure process to assist vendors with proper instructions to minimize loss.
• Knowledgeable in Federal and State regulations related to Mortgage Servicing.
• Knowledgeable in investor and insurer guidelines related to FNMA, FHLMC, GNMA, VA, FHA and USDA.
• Demonstrates a general working knowledge of all aspects of loan administration and loan servicing.
• Must be able to work a hybrid schedule of 2 days a week in our Plano, TX office 

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.