Description

Position Summary: 

Responsible for leading the execution and optimization of creative operations that support retail marketing and strategic partnership initiatives. This role oversees creative workflow management, project prioritization, content governance, and cross-functional collaboration to ensure the timely delivery of high-quality, brand-compliant marketing assets. This role serves as a liaison between marketing, product, business stakeholders, and external partners, translating business objectives into effective creative solutions. This position also provides leadership and mentorship to the creative team, manages vendor relationships, and drives continuous improvement of creative processes, asset management, and marketing platforms to support organizational growth and business objectives.

Responsibilities:

• Leads day-to-day creative operations, including workflow management, project intake, resource allocation, and traffic coordination to ensure timely delivery of high-quality work.
• Manages multiple projects simultaneously, balancing competing priorities while communicating timelines, risks, and project updates to stakeholders.
• Provides leadership, coaching, and creative direction to team members, fostering collaboration, professional development, and a high-performance culture.
• Partners with marketing, product, and business stakeholders to translate strategic objectives into effective creative solutions and visual communications
• Ensures all creative assets align with established brand standards, marketing objectives, and applicable legal, regulatory, and compliance requirements.
• Oversees the maintenance and continuous improvement of digital asset libraries, ensuring content remains accurate, current, accessible, and consistent with brand guidelines.
• Develops, documents, and implements standardized processes, workflows, and best practices to improve efficiency, consistency, and team output.
• Leads creative support for platform launches, migrations, enhancements, and other key business initiatives.
• Manages relationships with external vendors and agency partners, coordinating deliverables, timelines, budgets, and performance expectations.
• Trains and onboards new team members on departmental processes, systems, tools, and standards.
• Monitors team workload and resource capacity, making recommendations to support business priorities and operational effectiveness.
• Performs other duties and projects assigned.

Requirements:

• Bachelor’s degree in Marketing or similar field, and/or six (6) + years of experience working in a traffic or project management function within a creative agency, marketing department, or creative services organization.
• Experience with workflow and project management platforms such as Wrike, Asana or similar tools.
• Experience with Canva and Adobe Creative.
• Experience with Total Expert.
• Demonstrated success managing complex project pipelines and creative workflows.
• Experience balancing priorities across multiple stakeholders and business partners.
• Experience in the Mortgage industry preferred/required.
• Proficient with Microsoft Office applications: Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to interpret data and apply basic to intermediate math skills.
• Exceptional verbal, written and interpersonal communication skills.
• Solid problem-solving skills with a practical, solution-focused approach.

Why work for #teamloanDepot:

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base salary is one piece of our total rewards package and is structured within a range so you can progress as you grow in the role.  For this position, the anticipated annual base salary range is $90,000 to $110,000 nationally. Actual compensation will depend on your skills, experience, qualifications, and the work location tied to our geographic pay structure.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.