Central Financial Clearance Supervisor

Professional Lawrence, Kansas


Description

Take Your Career to the Next Level with LMH Health!

At LMH Health, we are committed to being a partner for lifelong health for the communities we serve. The Patient Access Centralized Financial Clearance (CFC) Supervisor oversees the daily activities of the Patient Access CFC Department. The Supervisor of the CFC is responsible for creating a positive patient experience by providing direct supervisory oversight of the CFC and the day to day operations relating to financial clearance activities. This includes proper management and adherence to department policies and procedures related to the verification of eligibility/benefits, pre-authorization, and financial counseling. The Supervisor will serve as a resource for the CFC using such knowledge to assist with facilitating pre-auth request and driving meaningful discussions with the payors. He/she will also assist the Director with establishing and delivering ongoing education and training to new and/or existing staff. The Supervisor is also responsible for hiring, evaluating and providing ongoing mentoring and feedback to designated staff.

Top Reasons to work at LMH Health

  • Join a Team That Cares About the Community
  • Tuition Reimbursement to Support Continuing Education
  • Professional Development and Recognition
  • Excellent Benefits


RESPONSIBILITIES:


a. Supervises, guides and develops team members, to include assisting Patient Access Director with scheduling, coaching, counseling and disciplining employees.
b. Coordinates new employee orientation and continued employee mentoring and training.
c. Meets Patient Access operational standards by contributing information to strategic plans and reviews, implementing productions, productivity, quality, and customer-service standards, resolving problems, identifying system improvements.
d. Meets Patient Access financial standards by providing annual budget information; monitoring expenditures; identifying variances.
e. Keeps patients, relatives, visitors and admitting staff informed by communicating admitting rules, regulations, policies and procedures.
f. Provides quality assurance of prior authorizations, estimations, pre-registrations and staff productivity.
g. Ensures adequate staffing by supervising and covering 24/7 on-call responsibilities per Patient Access policies and practices.
h. Performance at a high level with little supervision.
i. Demonstrates excellent inter-personal skills, strong attention to detail, multi-task oriented.
j. Acts as a liaison between the Patient Access Department and other ancillary departments of the hospital.
k. Works to maintain a high level of positive working relationships within the department while promoting the concept of leading by example.
l. Assumes other duties deemed necessary by the Patient Access Manager.

QUALIFICATIONS:

Required:
a. Two years current admissions experience in a healthcare setting.


Preferred:
a. Bachelor's degree in Management, Business, Communications, or related field of study.
b. Prior supervisory experience.

Our Values

Patient 1st – We consider the patient first in everything we do.

Better Together – We are part of the LMH team that works together to achieve excellence.

Speak Up – We embrace a transparent culture of open, respectful communication where ideas are valued and solutions are created.

Innovate! – We actively explore new ideas and approach change with agility and an open mind.

Own It/Solve It – We hold ourselves accountable for our actions and we collaborate for solutions.

In Joy – We create a workplace that is both fun and meaningful.

 

At LMH Health we value inclusion and diversity. We are an equal opportunity employer and encourage all to apply. Employment is decided on the basis of experience and qualifications that meet the business need.

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