Product Owner

ProductHybrid Remote, Ahmedabad, Gujarat


The Opportunity 

A Product Owner works closely with prospects and customers, internal customer support, sales, but most of all engineering teams to guide new features and products from idea to release by working with scrum teams to define and execute changes to products. A Product Owner spends much of the time working to understand key customer workflows to identify gaps, create solutions to solve problems that drive value, translate business needs and technical requirements into epics for scrum teams to execute, and deliver solutions to make customers happy. 

Key Responsibilities 

  • Gather details and gain in depth understandings of the current marketplace, personas, buyers, user problems, and know key workflows by working with market facing teams to review market data, observe users, gather customer feedback, and administer surveys and UX studies. 
  • Document detailed business problems and technical requirements. Develop a deep understanding of the products your teams create and support. 
  • Use market data to drive planning and execution to successfully deliver both strategic and tactical market driven products. 
  • Partner with customer support, sales, and development teams to act as the voice of the customer and to channel feedback, mediate, and drive consensus between these groups. 
  • Work with customer support and marketing teams to successfully release new versions of products as well as create sales and training materials for new versions. 
  • Mentor and coach the teams on Agile and Scrum frameworks and process. 
  • Facilitate release and sprint planning processes, scrum ceremonies, and empower team commitments for release and sprint delivery. 
  • Collaborate with the teams, monitor and track release and sprint milestones, and facilitate mitigation of issues and risks. 

Key Traits, Knowledge, Skills, Abilities, Experience 

  • 4 + years’ experience as a product manager, product owner, or business analyst in agile environments. 
  • 2+ years’ experience with the Atlassian/Jira/Confluence suite and other project/program management tools. 
  • Bachelor’s degree in Computer Science or Information Technology. 
  • Considers how changes have strategic rather than tactical impacts. 
  • Experience leading, working with, and facilitating agile and scrum ceremonies. 
  • Curious to discover, consider different possibilities, enthusiastic, self-motivated, energetic, can think and react quickly, and is a natural problem solver. 
  • Enjoys working with technical teams to develop technical solutions, as well as external key users and buyers to discover ambiguous problems in workflows. 
  • Must work well with multiple stakeholders with differing objectives in a dynamic environment. 
  • Excellent communication skills, both written and verbal, and the ability to translate complex business requirements and technical details to and from development and customer facing groups.