Litera Careers

Description

Impact Description

Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving over 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recently selected for Crain's Best Places to Work in Chicago, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and can make a direct impact on the future of the company.

The Opportunity: We are seeking a and highly motivated Accounts Receivable Specialist, interested in contributing to the success of an exciting and fast-moving company. 

The Accounts Receivable Specialist will be responsible for ensuring that the Litera Finance team interacts with its customers in a timely and professional manner. The individual will need to be comfortable in managing multiple priorities on a daily basis, with responsibility for owning the Accounts Receivable mailbox as well making cash postings and performing bank reconciliations for all Group companies. This position will have contact with multiple departments which requires strong interpersonal communication skills both written and verbal.

A Day in the Life:

• Managing the Accounts Receivable mailbox, ensuring all customers are responded to within a 48-hour period
• All customers are chased for collection within defined frequency
• Preparing Daily AR Aging report for overdue customers
• Keep good records of all communications with customers, including bills sent and any correspondence received
• Escalate issues relating to customers to the senior members of the business in a timely manner
• Good understanding of the Order-to-Cash process, including areas such as superseding and complex billing schedules
• Basic understanding the aspects of international sales tax that applies to the Group
• Responsible for posting all Group cash entries into the ERP system on a daily basis
• Responsible for reconciling all cash accounts to bank statements in the ERP system on at least a weekly basis, ensuring that any reconciling items are addressed prior to the end of the calendar month.
• Preparing month end reconciliations for management reviews in relation to account responsibilities
• Manage incoming requests from all customers, ensuring a response is provided within a 24-hour period.
• Focus on driving continuous improvement to increase the efficiency and effectiveness of the Process/Business 
• Prepare and maintain daily Internal MIS such as Production schedule, Audit log, Daily Productivity, Quality tracker & Error Log
• Maintain exception logs for process related exception as and when they occur for knowledge retention
• Ensure all processes/activities are documented and should be reviewed as per defined timelines
• Implementation of process controls and adhere as per compliance requirement

Role progression:

Within 1 month, you will:

• Complete onboarding process.
• Full ownership of the Accounts Receivable mailbox
• Meet team members as well as outsourced Netsuite support consultants
• Familiarize yourself with the financial systems (NetSuite and Salesforce), legal structure of the company and chart of accounts.
• Gain a general understanding of the Group’s systems (Netsuite and Salesforce) as well as the order-to cash process

Within 3 months, you will:

• Continue to develop understanding of Netsuite and Order-to-Cash Process
• Ensure that all customers are responded to within a 48-hour period
• Take on responsibility for the global Cash postings for the Group
• Prepare accurate and monthly account reconciliations by working day 1 of the monthly close calendar
• Clear all cash reconciling items prior to start of the next close process
• Manage the incoming Vendor Request mailbox in a timely manner

Within 6 months, you will:

• Gain an understanding of the Global Sales taxation which impacts the different trading entities of the Group
• Understand more complex areas of the order-to-cash process, including special billing requests and superseding existing deals

About You:

• 4+ years of accounting experience primarily in a billing focused role
• Ability to manage own time effectively
• Effective working in an international team
• Particular focus on customer experience (internal and external)
• Experience with systems such as NetSuite and Salesforce would be advantageous
• A strong desire to keep learning new things!

What Sets us Apart?  

• Opportunity to make a difference in a rapidly growing company.
• You will be challenged and encouraged to broaden your skills.
• Great health benefits, PTO, and holiday policies.
• Casual and flexible work environment.