Sales Advisor

Sales/ Business DevelopmentRemote, Chicago, United States New York, New York Indianapolis, United States United States Philadelphia, Pennsylvania


Description

Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and make a direct impact on the future of the company.

The Opportunity:

Come join our team of Sales Advisors, dedicated to helping our prospective customers understand the value of Foundation, Clocktimizer and other Litera Firm Intelligence products. You’ll be a part of a team of experts who communicate the business case and detailed features of our solutions.  We are looking for an enthusiastic, empathetic Advisor, who listens deeply to understand customer needs and then confidently demonstrate how our products address them.  

A Day in the Life: 

  • Tell the story of Foundation, Clocktimizer and Firm Intelligence, demonstrating how customers use our technology to better serve clients, win new business, and operate more efficiently.
  • Listen to customer pain points, answer questions about product features, and share knowledge of best practices for leveraging the Litera platform.
  • Convey enthusiasm and confidence in Litera technology and service.
  • Collaborate with Product Sales Directors to plan impactful presentations that clearly demonstrate the value of Firm Intelligence products.
  • Configure our solutions and prepare data to demonstrate a fit with prospect needs.

Role progression:

Within 1 month, you will:

  • Complete our Sales Advisor onboarding process.
  • Meet your team and learn the key messages and value for Litera Firm Intelligence products.
  • Familiarize yourself with our technology by observing demonstrations with teammates and attending training sessions presented by your peers and our formal training team.
  • Help respond to Requests for Proposal (RFPs) by summarizing key product features.

Within 3 months, you will:

  • Assist Sales Directors and other Advisors in leading platform demonstrations to meet the needs of the prospect. Provide commentary including best practices and customer examples.
  • Lead demonstrations of Foundation Connectors for CRM and Litigation Analytics.
  • Ask questions to gain an understanding of customer pain points and current state.
  • Collaborate with the Advisor team to manage data and configuration of demo environments
  • Independently complete simple RFPs and coordinate review by others.

Within 6 months, you will:

  • Prepare data and configure features to lead complex and tailored demonstrations
  • Confidently converse with law firm leaders to answer questions about how our platform operates and contributes to better firm data and insights. Provide a vision of how their firm can leverage our platform with current customer success stories.
  • Learn new product features and teach them to team members.
  • Contribute to training and marketing content that advances the knowledge of prospects, customers and internal team members.
  • Lead structured evaluations and pilots, including basic training for prospective customers.
  • Work with the leaders of the Solutions Engineering and Customer Enablement teams to facilitate the customer journey beyond the point of sale.
  • Support Product Sales Directors and the larger Revenue team in meeting annual goals.

 

About You: 

  • Eager to work as a team to achieve and celebrate results.
  • Radiate excitement when presenting to groups.
  • A great listener who can adapt and thoughtfully respond to questions.
  • When safe, willing to travel occasionally for customer meetings and events.
  • Intellectually curious with a strong desire to keep learning new things!
  • 3+ years relevant experience, with solid knowledge of:
    • Foundation Firm Intelligence platform
      • Alternatively, knowledge of other Experience Management, CRM, Proposal Generation, Pricing/Budgeting or Knowledge Management tools
    • Legal or Professional Services Industry
    • Pre-Sales, Sales Engineering, or Training experience helpful but not required

What Sets us Apart? 

  • Learn new products and new product features on the cutting edge of the legal industry.
  • Work with an experienced team to refine your presentation and relationship building skills.
  • Have direct contact with prospective customers and influence our product direction based on their feedback.
  • You’ll be challenged and encouraged to broaden your technical and business skills.
  • Work remotely from anywhere with the support of collaborative culture and team.
  • Growing company with many learning and career opportunities for successful contributors.
  • Generous Paid Time Off and pick-your-own holidays promotes work-life balance.
  • Full suite of health and wellness benefits.