Account Director, Talent & Learning Solutions

GSO: Talent & Learning Solutions – APAC  |  Gurgaon, Haryana

Position description

Position at LinkedIn

Account Director – Talent & Learning 

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We are looking for aAccount Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers. You will be responsible for helping our customers within the Recruitment/Staffing sector effectively engage with our solutions (Talent, Learning & Glint). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. 

Responsibilities: 

  • Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings 
  • Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail 
  • Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization 
  • Shifts communication style and content to fit the needs of different stakeholders 
  • Leads with Solutions, not products, when making recommendations aligned to Customer objectives 
  • Sells with Integrity 
  • Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together 
  • Thinks commercially and applies business acumen when crafting & negotiating commercial agreements  
  • Uses data and insights to support investment recommendations or overcome customer objections  
  • Proactively mitigates churn risk by adopting a smart, customer-centric approach 
  • Engages customers throughout to confirm and clarify value and adapts strategy when needed to optimize ROI 
  • Drives Customer growth by proactively identifying opportunities to deliver greater customer value 
  • Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens  
  • Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 
  • Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success 
  • Practices humility and asks for help from colleagues when faced with a challenge or unknown 
  • Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment 
  • Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles 

 

Basic Qualifications: 

  • 5+ years of applicable sales experience  

 

Preferred Qualifications: 

  • Experience or knowledge of the Recruitment industry. 
  • BA/BS degree or equivalent in a related field 
  • Experience with HR software 
  • Experience with SaaS opportunities and Salesforce.com platform 
  • Experience selling IT solutions 
  • Knowledge of software contract terms and conditions with the ability to create fair transactions 
  • Strong negotiation and accurate forecasting skills 
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results 
  • Excellent communication, negotiation and forecasting skills 
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment 
  • Ability to gather and use data to inform decision making and persuade others 
  • Ability to assess business opportunities and read prospective buyers 
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs 
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors 


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