2nd Shift (Weekend) Concierge
Description
Schedule: Saturday-Sunday, 3pm-11pm
At LINK Real Estate Group, we pride ourselves on providing exceptional service and fostering strong communities. We are seeking a professional, service-oriented Concierge to join our team at Miranova. This role is key to creating a welcoming and safe environment for residents, guests, and contractors.
Position Summary
As a Concierge, you’ll serve as the first point of contact for residents and visitors, managing building access, coordinating amenities, and assisting with day-to-day needs. The ideal candidate has a strong customer service background, is attentive to detail, and enjoys working in a dynamic environment where every day is different.
As a Concierge, you’ll serve as the first point of contact for residents and visitors, managing building access, coordinating amenities, and assisting with day-to-day needs. The ideal candidate has a strong customer service background, is attentive to detail, and enjoys working in a dynamic environment where every day is different.
What You’ll Do
- Welcome and assist residents and guests with professionalism and courtesy.
- Answer and direct calls, take accurate messages, and support resident requests.
- Monitor security cameras, patrol common areas and parking garage, and follow all safety and emergency protocols.
- Manage package deliveries, food deliveries, and contractor/vendor access.
- Support residents with amenity reservations, grocery/package assistance, valet parking, and light concierge services.
- Maintain detailed shift logs and communicate daily activities with team members.
- Assist with inspections, reporting, and documenting incidents or property issues.
- Provide support for special projects and help train new team members when needed.
What We’re Looking For
- High school diploma or equivalent required.
- Previous experience in hospitality, customer service, or security preferred.
- Strong interpersonal and communication skills (verbal and written).
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Dependable, proactive, and team-oriented with a positive, service-first attitude.
- Ability to follow safety procedures and respond calmly to emergencies.
- Flexibility to work evenings, weekends, and holidays as needed.
Physical Requirements
- Ability to sit, stand, and walk for extended periods.
- Must be able to lift and move up to 50 lbs.
- Comfortable working in a building lobby or storefront environment.
Why Join LINK Real Estate Group?
- Be part of a professional, supportive, and community-focused team.
- Opportunity to interact daily with residents and play a key role in creating an exceptional living experience.
- Growth potential within a respected real estate management company.