Review Solutions Project Manager

Review Solutions Multiple Locations, Remote



Review Solutions Project Managers collaborate with clients on best practices in review, administer client-facing review platforms, provide support for end users, and drive process improvement both internally and for enterprise clients.

What You'll Do:

  • Reports to Director of Review Solutions
  • Consults with clients, counsel, and review teams on best practices in review, including review workflow and application of Lighthouse proprietary tools and processes
  • Supports all customer-facing platforms (ECA, review, and TAR), including training, end user support, documentation, system upgrades and researching new tools
  • Executes project-specific tasks in Relativity and Equivio, including searching, batching, TAR review, support for privilege review and logging, quality control and Lighthouse proprietary applications
  • Trains review teams, counsel, and case managers on review platforms and Lighthouse proprietary applications
  • Trains and delegates work to junior team members
  • Supports internal process improvement initiatives
  • In partnership with Senior Technical PMs and sales, manages enterprise client relationships, including presenting business reviews, identifying and recommending process improvements
  • Provides support to Sales and Marketing, including client-facing presentations and demonstrations

What You'll Need:
  • Candidate must be suited to a client-facing role and have experience in litigation discovery. Specific requirements include the following:
  • BS/BA or equivalent degree required; JD preferred
  • 3+ years of ediscovery industry experience required, direct experience with document review preferred
  • RCA, Equivio, or other review tool certification desired, but not required upon hire
  • Prior in-house or law firm experience desired, but not required
  • Knowledge of litigation discovery process and objectives
  • Strong technical aptitude
  • Experience with e-discovery technology, including Relativity, Equivio, and Nuix, preferred
  • Excellent communication skills, including ability to tailor technical discussion to audience
  • Collaborative approach to working among internal teams on both specific projects and process improvement
  • Excellent organizational and problem-solving skills
  • Flexibility in unanticipated situations, ability to manage deadlines and competing priorities in a fast-paced work environment