Job Summary

Responsible for providing non-exempt, entry level support to the production process functions.  1st and 2nd shift seasonal positions available.  2nd shift positions are paid a 2nd shift premium.  

Primary Duties and Responsibilities

  • Receive and open customer orders and enter customer information into business systems by keying and scanning.
  • Verify that customer images match accompanying paperwork; correct discrepancies.
  • Enhance images by retouching, editing, color correction using various internal and external software applications; using appropriate judgment and decision-making; meeting quality and productivity standards. 
  • Enhance and produce products using various printing methods and equipment via mechanical processes.
  • Inspect final product for quality defects and accuracy.  Complete assembly by boxing and adding accessories.
  • Expedite packages to maintain shipping service times are met via hand pack or operating a packing machine.
  • Complete final shipment preparation using various vendors and methods.
  • Use basic judgment, decision-making, problem identification, problem solving and standard work to meet individual and team quality and productivity standards within the production environment.
  • Use safe work habits including proper lifting, bending, pushing, pulling, squatting, twisting and driving techniques and adheres to all safety rules and guidelines.       

Additional Duties and Responsibilities    

  • Performs other projects or miscellaneous duties as requested or assigned.


  • High School Diploma or GED


  • Alpha numeric & 10-key keyboard experience.
  • Experience with computers.
  • Basic experience with machine operation.  

Other (knowledge, skills, and abilities)
Qualifications may vary by Value Stream/Firm to include:

  • Basic computer skills to include keyboarding.  May need to be at rate of 8,000 kph.
  • Must possess English language skills (speak, read, write).
  • Effective communication skills.
  • Basic problem solving skills and willingness to share ideas for improving the work.
  • Demonstrated ability to see color.  May need to pass standardized color test.
  • Ability to use image enhancement software.
  • Ability to work in a team environment.
  • Ability to lift up to 45 pounds following ergonomic standards.
  • Ability to work at the appropriate pace within the production team.
  • Ability to adapt to various situations, tasks and people.
  • Ability to adapt to continuous change with motivation and willingness to learn.
  • Ability to work in a dark environment.
  • Knowledge of continuous improvement techniques and/or knowledge of the production environment.