Description

Lifetouch has an exciting opportunity for an Account Service Representative to join our team.

Lifetouch National School Studios Inc., a Shutterfly Inc. company, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business. 

PRIMARY DUTIES AND RESPONSIBILITIES

  • Maintenance of High School accounts
  • Develop partnership with schools 
  • Effectively communicates with school accounts, administrators, advisors, teachers & in house personnel
  • Must work effectively with assigned sales representative
  • Coordinate schedulnig of photographic events with schools
  • Organize information by maintaining databases, calendars, and filing systems
  • Provide administrative support to the photography department through scheduling of photographic commitments
  • Effectively communicates with Lifetouch finishing labs regarding packages and service items
  • Organize and prepare materials/paperwork needed for photography suport
  • Verify ordering, printing, and distribution of flyers and promotional items
  • Other duties as requested

MINIMUM GENERAL REQUIREMENTS

  • Keen telephone and customer service skills. Excellecnt articulation and enunciation a must
  • Excellent writing skills. Capable verbal and written ability required
  • Highly motivated ability to work without being prompted or supervised
  • Must have the ability to multi-taks and set priorities
  • High level of accuracy with great attention to detail and follow-up
  • Above average data entry skills with working knowledge of computers, Microsoft Office and Google preferred
  • Possess basic math skills
  • Ability to work well with others as a “team” in a fast-paced environment
  • Some weekend work required during key business periods
  • High school diploma required. Some college preferred