Description

Position at Lifetouch National School Studios Inc.

Our purpose is to help share life’s joy as the leading retailer and manufacturing platform for personalized products and communications. Shutterfly has over 10 million customers, we process over 26 million orders yearly, and host over 40 billion photos. Our manufacturing teams work in state-of-the-art facilities to produce these products that delight our customers, and our technicians play a critical role in keeping all our machinery up and running.

Multiple Shifts and Job Levels are available!

Benefits:

Competitive hourly pay and overtime during peak production
Health, dental, and vision insurance
Paid Time Off
Up to $2,500 in free Shutterfly merchandise and huge discounts
Casual and relaxed attire
On-site amenities and modern work environment

Responsibilities:

• Maintain and optimize the performance and utilization of the equipment
• Understand the capabilities of the machine to achieve optimum print quality
• Meet the daily, weekly and monthly service repair need of equipment optimizing customer satisfaction through service excellence
• Work directly with internal customers to keep the equipment up and running at maximum peak efficiency
• Troubleshoot, diagnose and resolve any equipment issues
• Install hardware and perform needed equipment updates and upgrades
• Escalate unresolved issues in a timely manner to minimize equipment downtime
• Position yourself to serve as the main point of contact in all equipment interactions to enable production goals to be effectively met
• Anticipate and understand opportunities for optimizing printing operation and customer satisfaction
• Perform routine scheduled preventative maintenance according to procedures
• Must have an open positive and productive relationship with the production team
• Must be able to be flexible and work alternate shifts when needed

Key Skills and Experience

• Ability to follow written instructions
• Positive attitude and willingness to learn new things
• Mechanical aptitude and skills to perform adjustments and maintenance on mechanical systems, troubleshooting and worn components replacement
• Understanding of Lock Out/ Tag-out procedures
• The ability to determine the voltage of energized parts and identification of hazards
• Proficient in basic component level troubleshooting
• Ability to understand documentation of maintenance and repair procedures
• Strong organizational skills
• Ability to maintain a clean and orderly work environment (5S)
• A methodical "procedure-oriented" approach to tasks
• Good communication and interpersonal skills
• Participation in projects during off-peak to improve procedures and efficiency of any tasks in your department
• 2+ years Equipment troubleshooting experience
• High School Diploma or GED
• Basic computer operation
• Able to stand for long periods of time, lift up to 50 lbs., mobility to crouch, kneel, reach, bend and do repetitive actions with hands and arms
• HIPPA knowledge is desired

Please send resumes to: kschoeder@lifetouch.com