Description

Position at Lifetouch National School Studios Inc.

Lifetouch National School Studios, a Shutterfly Inc. company is hiring for a customer-oriented service representative to, provide product/service information and resolve any emerging problems that our clients might face with accuracy and efficiency. Also the selected candidate will assist the Studio Photographer and Customers as they come in for their Portraits to be taken.

* Full Time/Seasonal with Flexible hours. 

This job may be for you if:

  • You enjoy helping others
  • You are looking for an opportunity to exercise your excellent communication and customer service skills
  • You want to work in a positive, collaborative environment with passionate team members
  • You value photography and want to join our mission to capture and preserve memories

Responsibilities:

  • Create a welcoming atmosphere by greeting customers with a smile and checking them in for their appointment
  • Communicate professionally with customers; answer questions, resolve concerns and follow-up
  • Work as a team player to ensure each customer receives the best service possible
  • Maintain appropriate records and adhere to standard operating procedures
  • Other duties as assigned

 

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
  • Ability to anticipate customer needs and provide assistance and information helpful to their session
  • Ability to be flexible and resilient
  • Ability to identify solutions and solve problems
  • Ability to quickly learn new procedures and processes
  • Strong organizational and follow-through skills
  • High level of ownership, accountability and initiative
  • Eagerness to serve our high school seniors, their families and the schools with whom we partner
  • High school degree or equivalent
  • Reliable, insured vehicle and U.S. driver's license.
  • Ability to lift up to 40 lbs
  • Willingness to work a varied seasonal schedule, including early mornings and long days as necessary. (Mostly Monday-Friday for School Picture Days)
  • The ability to be on time for each assignment with travel times up to 2 hours from your home. (paid drive time and gas for business miles)


*Some Opportunities are Picture Perfect*

Employment with Lifetouch National School Studios, a Shutterfly Inc is contingent upon satisfactory results of a criminal background and driving record check. Apply now! Lifetouch an Equal Opportunity Employer.