Housing Manager at Woodbury Estates

Leadership Woodbury, Minnesota


Description

Position at Lifespark

To lead and direct the overall operations of the facility in accordance with customer needs, government regulations, and company policy and procedure, with the focus of maintaining excellent care for the residents/tenants while achieving the facility’s business objectives.

Essential Job Functions

  • Perform all job duties with oversight by the campus Executive Director.
  • Lead all department leadership and operations in achieving the company mission, vision, values, goals, and objectives.
  • Lead the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments.
  • Monitor each department’s activities, communicates policies, evaluates performance, provides feedback, assists and observes coaches and disciplines as needed.
  • Develop an environment that allows for creative thinking, problem solving, and empowerment in the development of the facility management team.
  • Oversee and conduct regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility, morale of the staff, and ensure resident and tenant needs are being addressed.
  • Exhibit positive customer service both to internal and external customers through the ongoing support and implementation of customer service initiatives and business objectives.
  • Utilize survey information to address areas of importance as defined by customers.
  • Ensure consultants and other support resources are appropriately utilized, all staff is appropriately trained, and a high level of interdepartmental teamwork is maintained.
  • Ensure the building and grounds are appropriately maintained and that equipment and work areas are clean, safe and orderly, and any hazardous conditions are timely addressed.
  • Monitor Human Resources to ensure compliance with employment laws, company policies, and to ensure practices maintain high morale and staff retention, including effective communication, prompt problem resolution, and a proactive work environment.
  • Develop positive relationships on behalf of the company with government regulators, residents, tenants, families, area healthcare providers, physicians and the community.
  • Manage facility budgets and business practices to include labor costs, payables, and receivables.
  • Ensure a marketing strategy for the facility is developed and implemented that reflects service opportunities, completion, potential market area changes, and maximizes census, payer mix, and ancillary revenues.
  • Knowledge and adherence to safety/disaster preparedness plan.
  • All other duties as needed.

Code of Conduct

Must adhere to Company’s Code of Conduct policy including documentation and reporting responsibilities.

Qualifications

  • High school diploma or equivalent.
  • Post Secondary Education with a Bachelor’s degree is preferred.
  • Experience in marketing, sales, and/or advertising.
  • Minimum of two years management or supervisory experience in long-term care or acute care.
  • Must be able to relate professionally, positively, and cooperatively with residents, resident’s families and employees.
  • Must have proficient knowledge of computer systems, including email use.
  • Must be capable of maintaining regular attendance.
  • Clear understanding that all injuries/accidents must be reported immediately.
  • Must meet all local health regulations and pass post-employment physical exam if required.  This requirement also includes drug screening, criminal background investigation, and reference inquiry.
  • Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation.

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to race, color, creed, religion, sex, gender identity, pregnancy, national origin, citizenship, marital status, familial status, age, sexual orientation, veteran status, disability, public assistance status, genetic information or any other status protected by federal, state, or local law.

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