Regional Sales Manager-CCaaS-UK

Sales London, United Kingdom


Regional Sales Manager-CCaaS UK

The Lifesize sales team is looking to add a superstar Sales Manager to the team with knowledge of contact center technology and solid B2B sales. This individual will be an early member of our EMEA CCaaS sales team. At Lifesize we disrupt a multi-billion dollar industry which is predominantly owned by legacy on-premise with low agility. Our disruptive cloud offering is changing the way our customers can serve their customers. With over 1,300 Contact Center customers in North America Lifesize (formerly Serenova) is now launching its EMEA CCaaS operations. We are determined to build a strong team from scratch in the region. If you are looking for financial, professional and personal growth, Lifesize CCaaS will be a gamechanger for the right candidate. In addition to a strong product portfolio, the European launch is supported and funded by private equity from Marlin Equity Partners. Together we will change the future.

The ideal candidate thrives in a start-up environment where they can shape the go-to-market strategy. This individual knows how to sell against deeply ingrained legacy systems and position the value-proposition of moving the customer care center into the cloud. You will be responsible for managing a lucrative territory while generating revenue from net new customers and at the same time build an eco-system of partners and alliances.


Our moto for this journey will be “Earn, Learn and Have fun

What You’ll Do

  • Establish and develop a strategy for identifying and closing net new logos
  • Focus on demand generation activities to drive pipeline growth
  • Prospect and build the partner eco-system in your territory. There is an extensive current Lifesize landscape of video-partners that may be developed for CCaaS, but your primary task with partners is to bring in new long term partnerships. You will make sure we have a balanced eco-system of CC boutique partners, System Integrators, Telcos and relevant industry consultants.
  • Develop and implement in-territory field marketing campaigns with the Lifesize marketing team
  • Effectively communicate the value proposition through proposals and presentations
  • Present and sell directly to C-level executives and customer care managers
  • Collaborate and lead successful execution of sales activities through contract negotiation and signed contracts with internal and external teams
  • Manage all sales activity and monthly forecasting of revenue in Salesforce



What We’re Looking For

  • PHD – Passion, Heart and Desire to build your own legacy at Lifesize
  • Self-driven Hunter with a growth mindset
  • Entrepreneurial DNA (job will include high and low tasks)
  • Just do it attitude
  • 3+ years selling into Enterprise sized organizations
  • Experience in Contact Center or other Customer Engagement solutions like Workforce Management, Quality Monitoring etc. CCaaS experience is a BIG plus.
  • Demand generation will be key for success which means strong experience in prospecting and self-generating pipeline
  • Proven ability to develop champions and execute a complex sales cycle where leveraging internal resources will be key– “Win-as-One
  • Experience with process/playbook selling is a plus (i.e. MEDDIC, Challenger, Customer centric or similar)
  • Experience at a start-up or in a scrappy, fast-moving environment
  • Excellent verbal and written communications skills
  • Proficient in Salesforce
  • Willingness to travel inside and outside of territory


Our Compensation & Benefits

Lifesize are looking for A-players, and will compensate accordingly. In addition to an attractive OTE, we realize benefits are important as they support keeping you at your best at all times. Our benefits are here for you if you get sick or hurt, help you save for now and later, encourage you to take time off work and travel, and provide perks specific to being a Lifesize employee both in and out of the office. In addition to health & life benefits, you are also entitled to a car-allowance in this role.

About Lifesize
Lifesize delivers immersive communication experiences for the global enterprise. Our complimentary suite of award-winning cloud video conferencing and cloud contact center solutions empowers organizations to elevate workplace collaboration, boost employee productivity and improve customer experiences from anywhere and from any device. To learn more about our analyst-recognized solutions and see why tens of thousands of leading organizations like Yelp, RBC, Yale University, Pearson, Salvation Army, Shell Energy and NASA rely on Lifesize for mission-critical business communications, visit

Lifesize, Inc. is an Equal Opportunity Employer. Lifesize does not discriminate against any applicant for employment because of age, gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, or disability.