People Services Specialist

Operations Bangalore, India

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

 

About You and this Role

Liferay is seeking a People Services Specialist to manage HR operations for our India workforce and also support our UAE and Saudi Arabia offices. This role ensures smooth execution of payroll, statutory compliance, HRIS management, employee lifecycle processes, and policy administration in alignment with business needs.
The ideal candidate will have hands-on experience in HR operations within tech/IT environments and a strong understanding of Indian labour laws and statutory regulations applicable to technology companies (Shops & Establishments Act, IT/ITES norms, contract staffing, overtime, POSH, PF, ESIC, Bonus, Gratuity, TDS, LWF).
Experience in UAE/Saudi HR operations (payroll, WPS, GOSI, visa administration) and Talent Acquisition is a distinct advantage.
The role requires tech-savviness, analytical skills, attention to detail, and the ability to collaborate across geographies.
This is a full-time, office-based role in Electronic City, Bengaluru (Mon–Fri). Fluency in English is required.

Key Responsibilities

  • Payroll Management & Compliance
    • End-to-end management of India payroll using any payroll platform (e.g., ADP, SAP, Darwinbox, Keka).
    • Ensure full statutory compliance with PF, ESIC, PT, LWF, Gratuity, Bonus Act, Shops & Establishments Act, POSH, TDS, and tech-industry-specific statutory requirements.
    • Maintain accurate payroll records and reports, supporting internal and external audits.
    • Collaborate with UAE and Saudi payroll and compliance partners for PayrollI, visa, and benefits-related processes.
    • Support Talent Acquisition needs as and when required, including coordination, documentation, or onboarding support
    • Conduct periodic payroll audits and ensure timely resolution of discrepancies.

    Employee Lifecycle Management
    • Oversee onboarding, probation, transfers, promotions, exits, and full-and-final settlements.
    • Draft and maintain employment contracts, offer letters, HR letters, policy acknowledgment forms, and addendums.
    • Ensure accurate maintenance of employee data in HRIS and adherence to data privacy requirements.
    • Facilitate joining formalities, orientation, and induction programs.

    HR Policies, Processes & Employee Support
    • Assist in development, implementation, and communication of HR policies and procedures.
    • Respond to employee and manager queries related to payroll, statutory compliance, benefits, HR policies, and processes.
    • Partner with internal teams to improve operational processes and employee experience.
    • Support employee engagement initiatives, surveys, and HR-related projects.

    Reporting, Analytics & Governance
    • Prepare regular HR operational reports, dashboards, and metrics to track payroll, compliance, leave, and other HR KPIs.
    • Use data-driven insights to identify trends, risks, and areas for process improvement.
    • Support HR leadership with regulatory reporting, audits, and compliance documentation.
    • Cross-Regional Collaboration
    • Liaise with global People Services teams coordination, reporting, and escalations.
    • Support Global people initiatives, including policy harmonization, employee transfers, and compliance checks.

Required Qualifications

  • Bachelor’s or Master’s degree in Management — preferably with specialization in HR.
  • 3+ years of experience in HR Operations, Payroll, HR Shared Services, or People Services.
  • Working knowledge of payroll and HRIS platforms (ADP, SAP, Darwinbox, Keka, GreytHR, etc.).
  • Strong understanding of Indian labour laws and statutory requirements applicable to technology/IT companies.
  • Tech-savvy, with proficiency in HRIS, Excel, workflow automation, and reporting tools.
  • High level of accuracy, confidentiality, and ownership.
  • Excellent communication, stakeholder management, and interpersonal skills.
  • Willingness to work onsite from Electronic City, Bengaluru (Mon–Fri)

 

Preferred Qualifications
  • Exposure to UAE or Saudi HR/payroll operations, including WPS, GOSI, and visa administration.
  • Experience in a multinational or matrix-based tech organization.

 

What We Offer

  • Salary package w/ competitive benefits according to qualifications and experience
    Opportunities to take responsibility, grow professionally, and Stay Nerdy
  • A positive and collaborative work culture
  • Working at a leading open-source company

 

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.
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