Operations Analyst

GS Operations Recife, Brazil

About Liferay 

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins. 

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

Key Objectives

  • Assist in day-to-day coordination and management of business operational activities
  • Write documentation and provide support to problems, communicating these through charts and diagrams
  • Develop training procedures and guidelines on how to perform duties better
  • Support the Manager in managing and resolving operational issues
  • Establish and enforce organization standards to maintain quality service
  • Prepare and run accurate reports on sales and other operational data
  • Analyze data of in-place procedures to find ways to improve operations
  • Track resource availability and allocation
  • Collect information needed to calculate project invoices
  • Mentor Operations Administrator and ensure the success of major administrative tasks
Required Qualifications
  • Bachelor’s Degree or equivalent from four year college or university
  • Administrative Experience
  • Strong communication and problem solving skills
  • Strong English communication skills
  • Proficient in Microsoft Office
  • Able to work independently and effectively as part of a team, while handling multiple tasks and responsibilities

What We Offer

  • Salary package w/ competitive benefits according to qualifications and experience
  • Opportunities to take responsibility, grow professionally, and Stay Nerdy
  • A positive and collaborative work culture
  • Check out what employees say about us on Glassdoor 
  • Working at a leading open-source company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.