Sales Operations Manager, EMEA

Sales Operations Dublin, Ireland


 About Liferay


Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins. 


But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role


Working closely with the Chief Operating Officer, the candidate will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner with sales teams across EMEA.


We are looking for a great team player who has solid experience with designing and executing sales operations solutions (territory planning, sales performance management, forecasting methodologies) that will enable the EMEA sales team to increase productivity and grow.


The individual must have deep experience in sales processes and tools, calling upon her/his experiences in Salesforce CRM systems, sales quota and territory assignment and analytics to assist in supporting a world class Sales Team. 

Key Objectives


  • Work with sales leaders to drive organizational planning activities including territory design, quota targets, & capacity management.
  • Support the field sales team on quote processes, pricing, configuration, and terms.
  • Collaborate with Marketing to ensure proper lead management processes, metrics and policies.
  • Partner with core internal technical teams (CRM, Data Warehouse, etc.) to design and implement sales operations solutions to address customer needs.
  • Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity. Communicate findings clearly and effectively and make recommendations for improvement.
  • Carry out root cause analysis and identify appropriate solutions.
  • Leverage data to conduct in-depth analyses across areas of the business to develop an understanding of key value drivers, identifying improvement areas and opportunities.
  • Develop and present daily, weekly, monthly and quarterly reports and Key Performance Indicators.
  • Prepare Quarterly Business Review presentations.
  • Provide recommendations and take actions based on strategic objectives, forecast or performance metrics.
  • Collaborate effectively with internal stakeholders to operationalize mechanisms and best practices


  • 5 + years relevant experience in a sales operations environment.
  • 5 + years of experience in
  • Exceptional intrapersonal and management skills.
  • You share our values, and work in accordance with those values.
  • Ability to work independently with a high degree of accountability, while also able to collaborate cross - functional (sales, sales enablement, marketing, finance, etc)
  • Analytical and detail oriented with project management skills.
  • Exceptional written/verbal communication and presentation skills.
  • Proven ability to thrive in a fluid, fast - paced, sometimes unpredictable environment.

What We Offer

  • Salary package w/ competitive benefits according to qualifications and experience
  • Opportunities to take responsibility, grow professionally, and Stay Nerdy
  • A positive and collaborative work culture
  • Check out what employees say about us on Glassdoor 
  • Working at a leading open-source company

Equal Opportunities Employer - Statement


Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.