B2C Digital Marketing Manager

Marketing United States
Contract Type: Full-time


Position at Lee Hecht Harrison (Global)

B2C Digital Marketing Manager

The primary responsibility of the B2C Digital Marketing Manager is to drive engagement and the strategy for engaging end users of our services.  This position will work closely with the Global Digital Marketing Team and country-based Field Marketers.  This position is directly responsible for the oversight and deployment of marketing automation (Salesforce Marketing Cloud) and the performance of engaging the end users of our servicesThis person will be effective and able to help make data-driven decisions and recommendations for increasing the take up of our services by eligible participants by creating compelling marketing materials and optimizing the distribution of this content across all relevant digital channels.


Reporting Relationships:

      Head of Digital Marketing


      US- Virtual, EST time zone preferred



Key Responsibilities

B2C: Candidate marketing content

  • Management of candidate/end user marketing materials – ensuring they are accurate, up to date, on brand and effective
  • Adapt materials and user journeys so that they are fit-for-purpose locally in our largest countries.
  • Grow and maintain a library of use cases and candidate journeys


B2C: Candidate marketing campaign management

      Work with the marketing, sales and engagement teams to create and run highly targeted candidate marketing campaigns to generate interest and take up of our services.

      Trial, evaluate and, if required, roll out new marketing channels e.g. text, social media

      Continuously monitor and review the effectiveness of all marketing campaigns, channels and content and recommend and implement improvements

      Work with the global and local team members to help roll out Salesforce Marketing Cloud (B2C marketing automation tool)


Measuring impact/ Leveraging global candidate marketing resources

      Review candidate marketing activity to ensure we optimize the impact, identifying areas for improvement

      Build collaborative relationship with the Global and local marketing teams to ensure we are sharing and using each other’s expertise, learnings, materials, systems etc. for maximum impact


Required Experience/Characteristics

      Creating and running marketing campaigns to drive engagement and sign up

      Writing copy and content

      Familiarity with marketing automation systems. Knowledge of Salesforce Marketing Cloud an advantage

      Experience in briefing and working with graphic designers


Required attributes

      Self-directive demonstrating high levels of initiative

      Able to plan and manage own workload in an environment where work volume fluctuates

      Excellent written and verbal communication skills

      Highly creative

      Attention to detail


About LHH

The world of work is changing fast.

Profound changes at profound speed.


But whereas many see change as an existential threat,

a select few see it as an opportunity to make a difference.

An opportunity to deliver lifelong employability to a generation of talent in transition.

An opportunity to develop leaders, recognizing the capabilities needed for today,

while nurturing the expertise needed for the future.

And an opportunity to look beyond what’s right for a company, to what’s right for society as a whole.


And out of the few that see these opportunities, there are even fewer placed to actually deliver them.

At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportunities, but to realize them.


Transforming workforces though career transition, talent development and strategic advisory.

Developing future skills, flexibility and foresight, delivered with a distinctly human heart.


We’re obsessively passionate, and quantifiably effective.

Making a difference to everyone we work with and for. And delivering it on a global scale.


Because opportunities aren’t there to be observed.

They’re there to be taken.


This is LHH.

This is Opportunity, delivered.


LHH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age, or any other characteristic protected by law.