Virtual Workshop Producer

Operations London, United Kingdom
Contract Type: Part-time


Description

Virtual Workshop Producer – Workforce Solutions  

Virtual Workshop Producers will form an important part in delivering virtual group events to our clients. They will be on hand before the session starts and provide technical assistance as required throughout the session so that our Associates and clients experience a high-quality, smooth delivery.

Working closely with Project Managers,
Associates and the Associate Engagement team, Virtual Workshop Producers will become technical experts, keeping up to date with new features of virtual delivery platforms and sharing feedback and observations from workshops in order to help us continually improve our work with clients.  

Reporting Relationships:  

Associate Engagement Manager Talent Development  

Location:  

Remote working  

Main Responsibilities  

Logging into Virtual Workshop prior to the start time to manage all pre-start aspects such as  admitting people from waiting rooms, liaising with Associates and Project Managers regarding any last- minute changes to participants or the workshop format, ensuring all participants are able to adjust their video and audio settings and providing any other support as required  

Supporting workshop participants, LHH Associates or employees in case of any connectivity issues or displaying workshop materials as required  

➢Managing all aspects of the workshop such as breakout rooms, saving and sharing whiteboards, assisting the facilitator with timekeeping as necessary, monitoring the chat function and raising relevant points with the facilitator, supporting participants in using functionalities of the delivery platform such as writing and annotation tools on whiteboards, taking themselves on and off mute and using the chat functions  

Liaising with the facilitator and Project Manager as required to ensure all relevant information is relayed to the facilitator  

➢Maintaining a thorough working knowledge of virtual delivery platforms such as Zoom, Microsoft Teams and Webex and sharing new updates with the wider Workforce Solutions Teams  

➢Proactively providing feedback and observations after each delivery, for example on the Associate, content, engagement of participants. Additional information may be requested from time to time  

➢The above list is not exhaustive but indicative of the main aspects of the role. Duties and responsibilities may be added or amended from time to time  

Required Experience/Characteristics  

Remains calm and professional in the event of technical difficulties  

➢A creative problem-solver and able to adapt to changes quickly and professionally  

➢Collaborative and demonstrates flexibility and willingness to collaborate and support team members  

➢A clear, confident and concise communicator  

➢Excellent rapport and relationship building skills  

➢Highly organised and able to manage emails and calendar invites in a timely manner  

➢Excellent IT skills including use of Microsoft Office  

➢Experience in/willingness to learn delivery platforms including Zoom, Microsoft Teams and Webex  

➢Contributes to and develops a good team spirit  

What We Offer  

Contract: Permanent  

Contract Type: Flexible  

Hours: No set hours. Individuals will be offered hours depending on client deliveries which they may choose to accept or reject  

Schedule: based on client demand  

Renumeration: Hourly wage depending on experience  

Must have required right to work in the UK and access to a computer and secure internet connection  

About LHH  

The world of work is changing fast.  

Profound changes at profound speed.  

But whereas many see change as an existential threat,  

a select few see it as an opportunity to make a difference.  

An opportunity to deliver lifelong employability to a generation of talent in transition.  

An opportunity to develop leaders, recognizing the capabilities needed for today,  

while nurturing the expertise needed for the future.  

And an opportunity to look beyond what’s right for a company, to what’s right for society as a whole.  

And out of the few that see these opportunities, there are even fewer placed to actually deliver them.  

At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportunities,  

but to realize them.  

Transforming workforces though career transition, talent development and strategic advisory.  

Developing future skills, flexibility and foresight, delivered with a distinctly human heart.  

We’re obsessively passionate, and quantifiably effective.  

Making a difference to everyone we work with and for. And delivering it on a global scale.  

Because opportunities aren’t there to be observed.  

They’re there to be taken.  

This is LHH.  

This is Opportunity, delivered.