What does an exceptional Project Manager at LHH do?
This role actively manages the entire lifecycle of multiple projects (Customized Leadership Development and Training Programs, Assessment, Succession Planning, Team Effectiveness and Coaching.) An exceptional Project Manager will partner with a diverse group of Talent & Leadership Development consultants to ensure projects are seamlessly delivered in a manner that meets client expectations. They are client service oriented, have strong project coordination and leadership, interpersonal and communication skills (oral and written). We are looking for a self-starter who thrives in a fast-paced environment, has exceptional attention to detail, shows grace under fire and has an ability to understand shifting priorities.
Manager, Projects Team
No direct reports
Provides project management leadership across the entire project lifecycle (i.e., initiates new projects, develops project plans, liaises with clients and project consultants, manages and tracks project progress, oversees logistics, completes reporting etc.)
Identifies, monitors and actively works to resolve project related risk, and document in practice risk registry.
Manages multiple projects (ranging in size, scope and complexity) simultaneously
Proactively organizes resources and thinks ahead on projects to anticipate future needs and/or potential challenges that may arise
Offers a high standard of client service and professionalism as a primary point of contact for client information, updates, delivery, issue resolution and tracking
Supports the development of professional materials and documents (i.e., proposals, client presentations, letters of engagement and project reports)
Organizes, proofs and maintains confidential files and reports
Confirms and sets up sales orders and processes invoices
Frequently uses various software programs such as Microsoft Office (Outlook, Word, Excel, PowerPoint) and related applications and tools (i.e., survey and assessment instrument software)
Creates project documentation using standard project management tools
Responds to incoming requests/inquiries, coordinates meetings, schedules and manages calendars and conducts follow-ups
Makes recommendations on creating and implementing new processes
Facilitates a variety of other project and practice enhancement related duties as required
Self-starter with an interest in gaining an in-depth understanding of programs and services
Comfortable during interactions with senior level clients and staff
Superior written and verbal communication skills
High level of proficiency with MS Office (PowerPoint, Word, and Excel)
Detail orientation with strong critical thinking and creative problem-solving skills
Positive and energetic
Recognizes and adapts to different stakeholder needs and expectations
Identifies and prioritizes high importance requests both internally and with clients
Persistence in overcoming obstacles
Embraces change and is open and flexible to new ideas and approaches
Bilingual (English/French) is an asset
Project management certification or working towards certification is an asset
Minimum of 5-7 years of project coordination experience; preference for previous consulting/professional services experience
LHH helps companies simplify the complexity associated with transforming their leadership and workforce so they can accelerate results, with less risk.
As leaders in Talent and Leadership Development, Career Solutions and Executive, Interim and Mid-Level Search, we assist organizations in finding new talent and helping their employees navigate change, become better leaders, develop better careers and transition into new jobs. We have the local expertise, global infrastructure and industry leading technology and analytics required to simplify the complexity associated with executing critical talent and workforce initiatives, reducing brand and operational risk.
Teams across Canada and around the world leverage our proven programs and global experience to deliver tailored solutions to clients that align talent with the needs of the business.
Talent & Leadership Development Practice
The Talent & Leadership Development practice at LHH helps organizations of all sizes and sectors to build leaders for today and the future. As thought leaders and recognized experts in leadership, the team brings both a depth of understanding and a record of success in working with organizations to create strong and sustainable leadership capacity. Core capabilities include Leadership Coaching, Custom Leadership Development, Change Management, Learning Programs, Team Effectiveness and Succession & Assessment.
There has never been a more exciting time to join the Talent & Leadership Development Practice at LHH. The Practice has grown to become Canada’s preeminent leadership consulting team with best-in-class programs and practices, and a reputation for excellence in service delivery. Building on the Talent & Leadership Development Practice’s already strong market positioning, the focus now is on driving thought leadership, innovative approaches and award-winning programs both in Canada and across a truly global platform.