LHH BV

Job title: Candidate & Consultant Experience Specialist

Working regime: min. 80%

Contract: Limited duration (12-months)

Direct Reports: None

LHH, the world’s largest HR solutions company, accompanies employees in their professional change and development. We have been doing this for over 50 years with passion, customer orientation, team spirit, entrepreneurship and responsibility and are now looking for a committed personality to temporarily strengthen our team in the Netherlands as:

Candidate & Consultant Experience Specialist

In this hands-on, multidisciplinary role your mission is to provide excellent support to our candidates, coaches/consultants & colleagues. Whether this is on getting the candidates enrolled in their program, assigning them to the best consultant and/or planning and organising events; you represent LHH in the best way possible.

Main focus

       Daily contact with candidates to inform them about our services & activate them in the program

       Providing day-to-day operational and admin support to the team

       Planning of various workshops, webinars & networking events

       Building a strong network with hiring managers, external employment agencies and search firms and leverage relationships within the Adecco brand ecosystem

Main tasks

       Support our candidates by introducing LHH to them, answering their ad hoc questions, matching them with our coaches/consultants etc.

       Support associate/freelance coaches by helping them with any questions or problems related to their delivery

       Local candidate event/webinar/workshop/career fair coordination & promotion

       Various administrative & business support tasks (IT troubleshooting, platform testing, translations, document formatting, invoice validation reporting, job advertisement uploads on social media...)

       Provide candidates with regular updates on trends in the labour market by creating monthly job bulletins

       Provide consultants & coaches with regular updates on LHH tools, processes, implementations etc by creating bi-monthly newsletters

       Build relationships with external HR community (Client side, Recruitment Agencies, etc.)

       Collect and share job opportunities directly from recruiters and hiring managers (incl hidden jobs)

       Candidate & Job matching

       Expand our alumni network by updating & promoting our LHH Nederland Network LinkedIn community

You have

       Min. 2 year of experience in administration and general interest in HR services

       Interest in trends of the labour market

       Strong communication and motivation skills

       Excellent telephone manners

       A high EQ as our candidates sometimes go through a very difficult period after dismissal

       High social competence, ability to build long-term business relationships

       A commercial flair and consulting competence

       High service and quality orientation

       The ability to speak to candidates at all levels and respond appropriately to various emotions that may be presented

       A demonstrable track record of good organisation skills with the ability to multitask and prioritise

       An independent and goal-oriented way of working

       A flexible and a “can do” attitude

       Advanced PC skills with the ability to pick up internal systems quickly and effectively (MS 365 Office, plus various proprietary systems)

       Fluent in spoken and written Dutch & English

People would describe you as

       Someone helpful with a positive, self-starter attitude

       A team player, flexible and a strong communicator

       Accessible: People feel welcome with you

       Pragmatic, hands-on, with good attention to detail and with strong organizational skills

       Having the highest level of integrity

       Tech Savvy, proficient in the use of modern technology and easily master navigation in new systems

       Someone who feels like just doing your job is not enough, you want to make a difference in the lives of people - you are service-minded and a true problem solver.

Working culture

We are proud to have a unique operating environment and culture: We are committed to making a difference, going the extra mile, and we hold ourselves personally accountable for our clients’ success.

Our DNA? Sincere interest, heart for the business and each other, creative mindset, entrepreneurial, flexibility, ownership and integrity.  We work hard, challenge each other and laugh a lot!

Employment specifications

       Contract of limited duration (12 months)

       Min 32h/week

       Location:

• Amsterdam (Overschiestraat 184-J)
• Partial home office is allowed