Solution Manager, Global Assessments - LHH Product & Innovation COE

Innovation : Product Development Switzerland
Contract Type: Full-time


Position at Lee Hecht Harrison (Global)


What does an exceptional SolutionsManager do?

(This is a global role and can be based in the USA or EMEA)

The Product and Solutions team, part of LHH’s Innovation and Product group, is responsible for defining, creating, implementing and regularly improving all of LHH’s solutions and products.

As a Solution Manager in this team you will support our speed-to-market goal through the successful design and implementation of the solution in your assigned area. Working with the SVP of Solutions you’ll be responsible for overall direction, thought leadership, solution design, product improvement and evaluation. Working as part of a ‘crack’ team with the SVP Solutions and Product Manager you’ll be jointly responsible for key metrics such as revenue growth, client satisfaction and speed to market.

The Team

We know great people make a great organization.

      In this role you will report directly to SVP, Solutions

      Other key stakeholders include Solution Managers in other solution areas plus Head of Innovation and Head of Client Solutions

Direct Reports:



Your new role

As a key member of the Product and Solutions team, you will

      Work with SVP Solutions and Product Manager to set product vision & strategy

      Liaise with product design team through the development and ongoing improvement of the solution

      Review and QA content developed by the product design team

      Maintain a razor-sharp focus on the market and keep abreast of research and industry developments

      Contribute to brand awareness as it relates to the assigned solution through contribution to key marketing activities and industry activities

      Collaborate with marketing to support thought leadership efforts and provide content where needed

      Mentor and coach designers to develop market leading solutions

      Go-to-market: work with cross-functional teams to support sales through sharing thought leadership and expertise, meeting with clients, contributing to proposal, pitches and other key activities

      Liaise with facilitator / coach network to ensure smooth handover of content, materials and in conjunction with product manager ensure that facilitators/coaches are certified in all geographies

      Collaborate with Client Solutions team and sales community to innovative strategies for bringing the solution to market

About you

      Bachelor’s degree in Psychology, Education, Instructional Design or Business Management with preference for an advanced degree in one of these fields

      Demonstrated expertise in the field of leadership development, career transition, assessments, coaching or human capital management technology

      Minimum 3-6 years’ experience in human capital working in large, complex organizations and consulting environments

      Understanding and experience working with talent and leadership development concepts, frameworks and models

      Sound knowledge of adult learning principles, instructional design, and methods of evaluation

      Ability to build strong relationships internally and externally

      Well-developed business acumen

      Experience managing stakeholders at all levels of organizations

      Multilingual (ideally) and excellent oral and written presentation skills essential

      Self-starter attitude combined with strong collaboration skills

      Track record working in-depth with human capital engagements with global clients

      High personal energy, incredible ability to focus on priorities, coupled with a genuine enthusiasm for the talent development and career transition businesses

      Able to navigate ambiguity and organizational dynamics

      An ambitious individual who loves the idea of helping people navigate their work lives more effectively, is curious about human behavior, business and the world in general and can translate this curiosity into the solutions they design 


About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.

A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

This is LHH. Ready for Next.

LHH is an Equal Opportunity Employer. 

For additional information on our Diversity and Inclusion policy, please consult the following link: