Solution Architect (Senior Instructional Designer) (UK/Ireland)

Product Development London, United Kingdom United Kingdom
Contract Type: Full-time



Solutions Architect


The Product and Solutions team, part of LHH’s Innovation and Product group, is responsible for defining, creating, implementing and regularly improving all of LHH’s solutions and products.

As a Solutions Architect in this team you will support our speed-to-market goal through the design of new solutions and customization and enhancement of our existing products. You will be creating world-class content that supports people through key transitions in their career whether that be embarking on a new leadership role, adjusting to a new role or transitioning out of their current organization. Working with a variety of delivery mediums (classroom, virtual, e-learning, blended learning, and technology-based behavior change techniques) you’ll be integrating insights from psychology, behavioral science and consumer marketing using best practice instructional design principles.


 This role can be based in the UK or Ireland.

The Team:

We know great people make a great organization.


       You will report directly to VP, Product Design

      Key stakeholders include SVP Product and Solutions (4) who will set the product design agenda in collaboration with Head of Product and Solutions


Direct Reports:





Your new role


As a key member of the Product and Solutions team, you are responsible for:


Product Design


       Works with Solution Leaders to develop product/solution specifications and requirements

       Design and develop globally scalable core product that meets with LHH quality standards

      Liaise with content experts (Subject Matter Experts) to gather, create, validate and update materials as required.

      Incorporate up to date research from psychology, organizational change and other related fields into solutions

       Conduct research and provides subject matter expertise in assigned areas

       Evaluate the impact of solutions and continuously seeks to improve them and keep them current

Project Management


       Develop and manage project plans that include tasks and deliverables of development teams and

Subject Matter Experts (SME’s) and keeps development on track

      Thrive in an agile environment and contributes to the on-time completion of products/solutions that can be scaled globally to meet the needs of our clients

      Track own time and associated costs for project budget purposes and to develop more accurate budgets and resource plans for future projects


About you


      Minimum 3 years’ experience of working with a team in a related environment such as researching, designing training, human resources development, communications and/or human capital management interventions

      Bachelor’s degree in Psychology, Education, Instructional Design or Business Management with preference for an advanced degree in one of these fields

       Understanding of talent and leadership development concepts, frameworks, and models

       Sound knowledge of adult learning principles, instructional design, and methods of evaluation

       Experience with Articulate Storyline 360, MS Sway, Adobe Captivate, or similar

       Proficient with Microsoft Office products: PowerPoint, Word, Excel

      Demonstrated ability to work well under pressure and thrives in a high pressure, deadline-driven environment

       Exceptional written communication skills with the ability to turn concepts into tangible high-quality solutions

       Someone who has high personal energy and is driven by making a difference in the world

      A creative thinker with a growth mindset who can challenge colleagues and clients to think differently about how people behave at work

      An articulate and influential relationship builder who understands the corporate environment, ideally through a management consulting or L&D lens

      An ambitious individual who loves the idea of helping people navigate their work lives more effectively, is curious about human behavior, business and the world in general and can translate this curiosity into the solutions they design


About LHH

The world of work is changing fast.

Profound changes at profound speed.


But whereas many see change as an existential threat,

a select few see it as an opportunity to make a difference.

An opportunity to deliver lifelong employability to a generation of talent in transition.

An opportunity to develop leaders, recognizing the capabilities needed for today,

while nurturing the expertise needed for the future.

And an opportunity to look beyond what’s right for a company, to what’s right for society as a whole.


And out of the few that see these opportunities, there are even fewer placed to actually deliver them.

At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportunities, but to realize them.


Transforming workforces though career transition, talent development and strategic advisory.

Developing future skills, flexibility and foresight, delivered with a distinctly human heart.


We’re obsessively passionate, and quantifiably effective.

Making a difference to everyone we work with and for. And delivering it on a global scale.


Because opportunities aren’t there to be observed.

They’re there to be taken.


This is LHH.

This is Opportunity, delivered.