Project Director

Sales Frankfurt, Germany Berlin, Germany Düsseldorf, Germany Hamburg, Germany München, Germany


Description

Project Director (fluent in German and English) 

What does an exceptional Project Director do?

The Project Director (fluent in German and English) role is customer facing, proactive and independently manages program implementation of contracts, ensuring all agreed deliverables during the life of the contract are met on time and to the highest quality while developing relationships with the customer and supporting the sales leader strategically in expansion opportunities.

 

The Project Director role is the most senior individual contributor position within the Automotive Industry Project function. The Project Director will also act as advisor and train more junior members of the team. 

 

 

Reporting Relationships:

      Reports to the SVP Customer Success EMEA & Global Integrated Solutions Lead

 

 

As the new Project Director, you will

Project / Program Management

      Lead multiple, complex, projects concurrently 

      First point of contact for all operational support needs both for external and internal stakeholders

      Develop credibility & maintain professional relationships with key internal and external clients and account stakeholders 

      Develop, foster and maintain customer relationships to ensure account retention 

      Ensure all deliverables and tasks are completed (on time, on budget, accurately and with high quality) utilizing defined best practices and current LHH sales and marketing requirements 

      Proactively use Salesforce to maintain account records, add meetings, customer contracts and contact details

      Manage and drive communications cadence with customer / internal stakeholders 

      Effectively manage and direct account team members, project managers and shared services in a matrix reporting structure 

      Support LHH sales leadership to help drive the sales strategy for each account assignment 

      Proactively seek out ways to expand account through increased engagement, process efficiencies, and relationships  

      Effective use of reporting and data to:  - Identify areas of weakness on assigned accounts and lead efforts to remedy - Identify ways to see and capitalize on opportunities on your accounts - Add value to the customer - Monitor delivery quality 

      Partner with Sales Leaders to plan and prepare for client partner reviews, compiling account reporting including PPT presentation.  Participate in review, with a focus on data analysis, insights and trends

      Stay current on LHH solutions 

      Stay current on customer, sign up to news releases, LinkedIn updates etc.

      Deliver client presentations, integrating newly released LHH products and services 

      Participate in all aspects of LHH sales community (training, systems, processes)

 

Project Implementation

      Plan and lead the implementation of multiple accounts, implementation and event management assignments across all LHH solution practices

      Manage contract rollout assignment independently, using clear and effective communication and best practice templates

      Review of contract to ensure account process deliverables (ie engagement, reporting, invoicing, etc.) and KPIs are met 

      Define operational processes and create required documentation to implement contract effectively

      Oversee and advise systems configuration and account setup

      Point of contact for contract – responsible for account process KPIs and deliverables (ie engagement, reporting, invoicing, etc.) 

      Create and maintain all relevant roll out materials; HR Toolkit / LHH Implementation guide / Referral form etc.

      Train /advise all stakeholders (internal & external) against the roll out requirements

 

Required Experience/Characteristics

      10+ years Project / Program management experience 

      Experience implementing talent development and career transition programmes

      English and German speaker – at fluency level

      Undergrad required, post graduate degree strongly desired

      Exhibits executive presence in; communication, credibility, confidence, and image

      Experience working with exec level customers

      Experience managing international accounts or projects

      Platform presentation experience 

      Highly proficient in computer/data skills including Word, Excel, PPT, Outlook

 

 About LHH

The world of work is changing fast.

Profound changes at profound speed.

 

But whereas many see change as an existential threat,

a select few see it as an opportunity to make a difference.

An opportunity to deliver lifelong employability to a generation of talent in transition.

An opportunity to develop leaders, recognizing the capabilities needed for today,

while nurturing the expertise needed for the future.

And an opportunity to look beyond what’s right for a company, to what’s right for society as a whole.

 

And out of the few that see these opportunities, there are even fewer placed to actually deliver them.

At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportunities, but to realize them.

 

Transforming workforces though career transition, talent development and strategic advisory.

Developing future skills, flexibility and foresight, delivered with a distinctly human heart.

 

We’re obsessively passionate, and quantifiably effective.

Making a difference to everyone we work with and for. And delivering it on a global scale.

 

Because opportunities aren’t there to be observed.

They’re there to be taken.

 

This is LHH.

This is Opportunity, delivered.

www.lhh.com

 

LHH is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age, or any other characteristic protected by law.

For additional information on our Diversity and Inclusion policy, please consult the following link:  https://www.lhh.com/us/en/diversity-and-inclusion