Collection Specialist

Finance / Gestion : Finance Maitland, Florida
Contract Type: Full-time


Description

Position at Lee Hecht Harrison (Global)




Collection Specialist  

The Collection Specialist position monitors, collects, and maintains corporate accounts receivable to  

ensure payments are received in a timely manner, coordinating with account executives as needed.  

Reporting Relationships:  

Reports directly to Accounts Receivable Manager, NA  

Direct Reports:  

None  

Major Responsibilities  

Key Accountabilities  

Monitoring, collecting & maintaining accounts  

Monitoring cash reports for unapplied payments  

Preparing & distributing periodic receivable reports/aging reports and other information to field  

sales and management personnel  

Supervise temporary staff as needed to handle spikes in billing volume and associated increases  

in receivables  

Communicate account concerns as appropriate  

Provide timely, professional response to Account Executives and sales management to resolve  

collection issues and disputes  

Prepare write-off recommendations as required  

Process customer refund requests after determination of validity  

Special projects as determined by Business Support Manager or other Finance Management  

Detailed accounting and analysis experience  

Customer relations  

Database management  






Required Experience/Characteristics  

Communication  

Judgment  

Overcoming obstacles  

Dealing with ambiguity  

Managing through systems  

Negotiating & Influencing  

Decision quality & timeliness  

Organizational agility  

Patience  

Working under pressure  

Customer focus  

Results oriented  

Creativity  

Integrity and trust  

Teamwork  

Time & priority management  

JD Edwards a plus