Lead Career Transition Consultant

Gestion de Projet : Delivery Bristol, United Kingdom London, United Kingdom
Contract Type: Full-time


Position at Lee Hecht Harrison (Global)

Lead Career Transition Consultant  

As the market leader in Career Transition, we are focused on developing our delivery model to ensure consistent quality and standards of excellence. To do this, we are looking to expand our team of permanent consultants working alongside our associate community to deliver both one to one support and group learning.  In addititon, we would look for your creative input into expanding and developing our career transition services as well as the ability to work closely with our clients and other stakeholders.


Key Accountabilities & Responsibilities:


·       Lead Career Consultant, supporting the Director of Professional Services and Head of CT

  • Delivery one to one career coaching according to the parameters of the delivery model
  • Facilitation of group learning events i.e. seminars, workshops and webinars
  • Ability to provide career coaching across a broad range of sectors and at all levels from graduate to C-Suite
  • Conduct complimentary meetings for international colleagues seeking UK job market intel
  • Work closely with the engagement and sales teams to ensure that the service to candidates reflects the contractual guidelines
  • Experience of shopper meetings and other business development activities i.e. client pitches, experience days
  • Strong administrative skills in order to maintain candidate records effectively and in a timely manner
  • Knowledge of or familiarity with career portals including use of premium databases
  • Ability to demonstrate social media tools in order that candidates are using current job search channels
  • Key performance indicators to be achieved in line with the overall business strategy – 80% candidate delivery utilisation, Quality data, time to land expectation, Job search work team candidate attendance
  • Organisation of candidate events i.e. Networking evenings, social events to further enhance the candidate experience
  • Involvement in running Job Search Work Teams both live and virtual
  • Research into, and creation of, new material to continually update and develop our career transition offering to clients and candidates
  • Facilitation of training masterclasses in the LHH tools and methodology
  • Input into the development of new CT innovations including testing and research
  • Identify key networking contacts to plan and execute candidate networking events
  • Subject Matter Experts in specialist CT topics including resilience, psychometrics to support candidates with ad hoc meetings
  • Key member of Executive coaching panel, delivering triage meetings, SME meetings, and leading networking groups

·       Escalation point of CSC to resolve negative candidate feedback

·       Delivery the training of new consultants and associates

·       Supporting recruitment and assessment of new associates

·       Mentoring the B team associates (if appropriate) 

·       Delivery projects, to take the lead on LHH iniatives and project and to advocate as ambassadors 

·       Managing the permanent team of consultants and supporting the DPS with onboarding of new associates




Personal Attributes, Skills, Knowledge, and Experience:


  • Coaching qualification would be desirable but experience of working in commercial, customer-focused environments is equally important
  • Knowledge of career transition coaching and techniques including one to one coaching, group facilitation, webinar experience, psychometrics
  • Educated to degree level or equivalent with evidence of continual professional development relating to coaching, counselling and/or career transition skills
  • Strong social media skills including active use of LinkedIn
  • Ability to effectively keep records through online information management system.
  • Experience of virtual delivery via Skype, webinars and teleconferencing
  • Experience of HR, recruitment and/or outplacement services would be beneficial
  • Ability to engage with broad range of stakeholders at all levels is essential
  • Demonstrable research skills and ability to produce creative career development materials such as workshops and workbooks
  • Experience of working on-site with clients including career centres
  • Good admin skills in order to maximise utilisation of diary time
  • A collaborative, collegiate approach to working with a large team of consultants
  • A positive, energetic focus on making a difference to the candidate’s experience of career transition
  • A brand ambassador for LHH particularly when working with clients and external stakeholders


About LHH

The world of work is changing fast.

Profound changes at profound speed.


But whereas many see change as an existential threat,

a select few see it as an opportunity to make a difference.

An opportunity to deliver lifelong employability to a generation of talent in transition.

An opportunity to develop leaders, recognizing the capabilities needed for today,

while nurturing the expertise needed for the future.

And an opportunity to look beyond what’s right for a company, to what’s right for society as a whole.


And out of the few that see these opportunities, there are even fewer placed to actually deliver them.

At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportunities, but to realize them.


Transforming workforces though career transition, talent development and strategic advisory.

Developing future skills, flexibility and foresight, delivered with a distinctly human heart.


We’re obsessively passionate, and quantifiably effective.

Making a difference to everyone we work with and for. And delivering it on a global scale.


Because opportunities aren’t there to be observed.

They’re there to be taken.


This is LHH.

This is Opportunity, delivered.


LHH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age, or any other characteristic protected by law.

For additional information on our Diversity and Inclusion policy, please consult the following link:  https://www.lhh.com/us/en/diversity-and-inclusion