Learning & Development, Solutions Director, UKI

Direction : Executive Management London, United Kingdom
Contract Type: Full-time


Position at Lee Hecht Harrison (Global)

Learning & Development Solutions Director, UK&I

LHH partner with people and organisations during workforce transformation to enable lasting change that accelerates performance and results. The mandate of the role is to provide practice development, thought leadershipand ownership of the intellectual property in the key areas of LHH’s expertise (i.e. assessment, leadership development, coaching, change and redeployment). This role has accountability for the profitability and growth strategy for the practice, collaborating closely with sales drivers across the UK & Ireland and in other key LHH countries.


Key responsibilities are (in no particular order):

  • Acting as a subject matter expert - ownership of content, thought leadership, solution design and client advisory for LHH’s solutions
  • Leading and supporting a team in a matrix management structure, with direct line management responsibility for 4-6 subject matter experts
  • Management and delivery of complex or senior level projects and assignments, with associated fee earning responsibilities
  • Making a significant contribution towards new and repeat business sales by attending sales meetings, supporting proposals, preparing presentation materials and making bid presentations

Being a collaborative member of the wider LHH UK&I Zone Leadership Team, playing a part in the direction of the overall success of the UK&I business.


Reporting Relationships:

      You will report directly to SVP, Learning & Development UK & Ireland


Direct Reports:



      The preferred location is London (Flexible)


In this role you can expect to

Key Accountabilities


      Develops and implements strategy for the practice area aligned to overall UK & Ireland and global strategy

      Co-owns commercial targets for the practice area with sales team and entire UK & Ireland business


      Accountable for overall quality of client delivery

      Supports and guides team and colleagues to scope and deploy enhancements to LHH’s offerings in line with strategic and commercial goals

      Drives innovation

Thought Leadership

      Develops external and internal thought leadership

      Attends and presents at thought Leadership seminars, workshops and events on a regular basis

Solution Design

      Steers the design and implementation (in collaboration with operations and delivery teams) of solutions

      Partners with senior business and HR leaders to identify and prioritise capability needs

      Aids and teams up with the sales team on their opportunities as a ‘subject matter expert’

      Support with proposals by discussing and researching customer needs and assess internal capability to deliver to budget and timescales, in conjunction with the sales team.

      Design and delivery of presentations / pitches to clients


      Collaborates with the Project Management team to ensure smooth delivery

      Measures programme effectiveness and commercial success of programmes

      Steers on and owns support to Sales team (e.g. Sales training enablement, ad hoc Support , etc)

      Acts as a quality assurance lead or programme sponsor in key accounts/projects

Team Leadership

      Provides team management and direction Responsible for development, performance management and engagement of direct reports.

Knowledge, Skills and Competencies Required



      Ability to think laterally / high solution orientation

      Ability to navigate ambiguity

      Excellent influencing and stakeholder engagement skills

      Leadership skills

      High verbal reasoning

      High levels of initiative / self motivation and drive

      Exceptional communication and interpersonal skill

      Effective team player

      Ability to self-direct


Here’s what you’ll need to succeed

      Masters’ level (or above) qualification in Human Resources, Organisational Psychology, Organisational Development or related field

      Significant background in the field of leadership and transformation ideally working in both large, complex organisations and in a consulting environment

      High level expertise and knowledge in human resource transformation practices and principles

      Demonstrable experience in identifying opportunities to create customised development interventions

      Strong consulting skills and an ability to build strong relationships internally and externally

      Demonstrable skill influencing at executive and senior stakeholder level

      Excellent oral and written presentation skills are necessary

      Project Management and co-ordination skills

      Self-starter attitude combined with strong collaboration skills


About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.


LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.


LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.


A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.


This is LHH.

Ready for Next.


LHH is an Equal Opportunity Employer.

For additional information on our Diversity and Inclusion policy, please consult the following link:  https://www.lhh.com/us/en/diversity-and-inclusion