Account Management Team Lead - Ezra

Commerce / Vente : Sales London, United Kingdom
Contract Type: Full-time


Position at Ezra

Job Role:      Account Management Team Lead

Location:      London, UK


Who we are:

Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.

At Ezra, we’re on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible perks.

Ezra is the fastest growing global coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.


The role:

This is one of three two leadership roles in the UK, heading up a newly formed account Management across the country.  The focus of the role is to build out the Account Management  Specialism and Function. Establishing best practices for account growth and expansion including partnering with and leading teams including BDRs, the New Business team, trials, Marketing and other functions.


The team:

Reporting to the SVP Head of International Sales, this role will be a critical part of Ezra’s International sales leadership team. And work closely with a peer Team Lead in New Business  to ensure a smooth transition of newly acquired clients into the account management team.


How will I make an impact?

  • Lead on building and developing a high performing team who can drive growth in the key area of account management
  • Partner with New Business sales leadership to transition seamlessly newly acquired customers.
  • Develop creative and impactful strategies to ensure Ezra’s approach to Growing and expanding accounts is best in class and constantly evolving
  • Onbaord, coach and develop the team with different levels of account management experience from entry level to Key Account Director.
  • Partner with Marketing, Solution Leads, Trials, Opportunity Management and other cross functional experts and teams to develop winning approaches to account expansion
  • Partner with our Adecco Group and LHH partners around UK and across different brands to unlock opportunities to drive new business within existing accounts
  • Act as a brand spokesperson / ambassador for Ezra in the UK, leading presentations and events with clients and customers
  • Function as part of the sales leadership group as well as be a key leader within the wider International Sales Team.

What you bring to this role:  

You have:

  • 2+ years of sales leadership experience and a demonstrated ability to build, coach and develop a high performing account management / sales team.
  • Effective at addressing any sales performance issues through coaching and development and performance management
  • Ability to foster an environment where the team are highly engaged, motivated and performing
  • An ability to thoughtfully develop specialism in account management
  • Willingness to travel for a significant number of days in the year to meet customers
  • 7+ years’ experience in sales with a successful track record everywhere you have been
  • Preferably significant relevant experience in the HR consulting / leadership & L&D space
  • Familiarity with relevant systems, e.g. salesforce.
  • Outstanding & compelling presenting / storytelling skills
  • Highly developed skills in networking, partnering and communicating with senior level stakeholders both internally and externally
  • Flexible hours may be required to run deals / partner across regions / time zone
  • Strategic, creative, and commercially minded - entrepreneurial
  • English language essential

What we offer

  • Your own world class coach
  • Regular team social events
  • Flexible working hours
  • Contribution to a wellbeing app (think meditation, fitness, sleep!)
  • A weekly wellbeing hour and much more!
  • Competitive benefit package
  • Global leading organization


We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves.  We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.